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2021 Award Recipients

Company of the Year

Data Center Services, Malaysia  –  AIMS Data Centre Sdn Bhd

Cloud-based Data Solutions for Financial Services, Global  –  AWS

Cognitive AI for Business Process Automation, Global  –  Beyond Limits

Smart Water Metering and Management, Europe  –  Birdz

E-Waste Management, India  –  Cerebra Integrated Technologies 

Data Center Services, Japan  –  Colt Data Centre Services

Home Water Filter, Malaysia  –  CUCKOO

Vehicle Security and Risk Assessment, Europe  – Cybellum

Corporate Education, North America  –  Degreed

Telecoms Tower, Asia-Pacific  – edotco Group Sdn Bhd

Integrated Warehouse Developer, Thailand  – Frasers Property Industrial (Thailand) Co., Ltd.

OEM New Mobility Marketplace, Europe  –  Free2Move

AI in Telecom Marketing, Global  –  Flytxt

Satellite Communications, Latin America  –  Globalsat Group

Healthcare and Life Sciences Analytics Cloud Solutions, North America  –  Inovalon

Collaboration Services, Latin America  –  Lumen Latin America

Workforce Identity and Access Management, Global  –  Microsoft

In Vitro Fertility (IVF), Indonesia  – Morula IVF Indonesia

Data Center Services, Australia  –  NEXTDC

Automotive Radar Test, Europe  –  NOFFZ

Population Health Management, North America  –  Optum

Autonomous Drone-in-a-Box Solutions, Global  –  Percepto

Smart Gas Metering, Global  –  Pietro Fiorentini

Data Center Services, Indonesia  –  PT DCI Indonesia Tbk

Customer Experience Outsourcing Services, Indonesia – PT Infomedia Nusantara

EV Platform, Global  –  REE Automotive

Sustainability and Circular Economy of Plastic Recycling and Resource Recovery, Global  –  SABIC

Breach and Attack Simulation, Global  –  SafeBreach

Commercial Drone, North America  –  Skydio

Sustainable Ingredients in Hair Conditioning, Europe  –  Stepan Company

Edge Infrastructure, North America  –  Stratus Technologies

Hospital, Malaysia  –  Subang Jaya Medical Centre

LIMS for Molecular and Genetic Diagnostics, North America  –  Sunquest

Customer Experience Outsourcing Services, Brazil  –  Teleperformance

Nearshore Customer Experience Outsourcing Services, Latin America  –  Teleperformance

Cloud Infrastructure Services, Australia  – Telstra

Fertility Center, Malaysia  –  TMC Fertility & Women’s Specialist Centre

Data Center Services, Thailand  – True Internet Data Center Co., Ltd.

Mobile Services, Malaysia  –  U Mobile

Facilities Management, Malaysia  –  UEM Edgenta Berhad

Remote Patient Monitoring, North America  –  Validic

Telematics Data Exchange, North America  –  Verisk Analytics

SME Accounting Software, Asia-Pacific  – Xero Limited

Connected Car Media, North America  –  Xperi

Competitive Strategy Leadership

Integrated Employee and Customer Communications Experiences, Global  –  8×8

Communications Platform as a Service, North America  –  Avaya

Conversational AI, Europe  –  CM.com

Customer Experience Outsourcing Services, Brazil  –  Connvert

Home Air Purifier, Malaysia  –  CUCKOO

Rail Vehicle IoT Solutions, Europe  –  Eurotech

Professional Headset, Global  –  EPOS

Property Development, Thailand  – Frasers Property (Thailand) Public Company Limited

Facilities Management, Malaysia  – GFM Services Berhad

BPM Outsourcing, Global  –  Infosys

UPS, Global –  Kehua Data Co., Ltd.

Functional Service Provider Pharmaceutical, Asia-Pacific – Labcorp Drug Development

Municipal Water and Wastewater Enterprise Asset Management, Global  –  OSIsoft

Workforce IAM, Global  –  Ping Identity 

Artificial Intelligence Services in the Public Sector, North America  –  Quantiphi

Extended Detection and Response, Global  –  ThreatQuotient

Plastics Circular Economy, Global  –  Trinseo S.A.

Customer Value Leadership

Customer Experience Outsourcing Services, Brazil  –  AeC

Clinical Development and Pharmacovigilance Software, North America  –  ArisGlobal

Mobile Situational Awareness, North America  –  AT&T

Contract Research Organization (CRO), Asia-Pacific  –  Avance Clinical Pty Ltd

PLM Software for Fashion, Retail, and Consumer Goods, Global  –  Centric Software

Conversation Intelligence, North America  –  Chorus

Digital Transformation Service Provider for Life Sciences, Global  –  Citius Tech

Business Network Services, Europe  –  Colt Technology Services

Omnichannel Customer Support Automotive Dealers, North America  –  Cox Automotive

Class 4–8 Truck Filters, North America  –  Donaldson Company, Inc.

Electric Vehicle Lithium-ion Battery, Global  –  Enevate

Social Media Consulting & Brand Management, North America  –  HGS

Cyber Threat Intelligence, Global  –  Intel 471 

AI-powered Email Security, Europe  –  IRONSCALES

Facilities Management, India  – JLL India 

Professional Audio/Video Conferencing Devices, Europe  –  Konftel

Care Journey Orchestration, North America  –  Lumeon

Calibration and Repair Services, Global  –  SIMCO Electronics

Video Conferencing, Global  –  Pexip

Digital Pathology and Image Management Software, North America  –  Proscia

Microgrids and Distributed Energy Resources, Global  –  PXiSE Energy Solutions

XDR, Global  –  Secureworks

Decentralized Clinical Trials, North America  –   THREAD

UC Performance Management and Meeting Insights, Global  –  Vyopta

Team Collaboration, Global  –  Workplace

Enabling Technology Leadership

5G Network Equipment Testing, Global  – Artiza

Implantable Cardiac Monitoring Device, Global  –  BIOTRONIK

Sensor Data Fusion for Autonomous Driving Applications, Europe  – BASELABS GmbH

Real World Evidence Solutions, North America  –  COTA Healthcare

5G Network Infrastructure, Global  –  HPE

Industrial Edge-to-Enterprise Automation, North America  –  Machfu

Intrauterine Device, Global  –  OCON Healthcare

Healthcare Data Interoperability, North America  –  Onyx Health

Cell and Gene Therapy Manufacturing, Global  –  Ori Biotech

Mobile Security, Global  –  Pradeo

Clinical Research Organization, Global  –  Parexel

Automated Assembly Inspection and In-Line Metrology, Global  –  Perceptron, Inc.

Threat Intelligence, Global  –  Silobreaker

Remote Assistance Space, Europe  –  ViiBE Communication

Digital Biomarkers for Neurocognitive Disorders, Global  –  ViewMind

Consumer Healthcare Engagement, North America  –  Welltok

Enabling Platform Leadership

Next Generation 911, United States  –  LUMEN

Precision Medicine Informatics Platform  –  Seven Bridges

Entrepreneurial Company of the Year

Fluid Resuscitation Devices, Global  –  410 Medical

Maritime Logistics, Europe  –  Awake.AI

Open RAN Orchestration, Global  –  Cellwize

Women’s Health (Clinical Laboratories), Singapore – INEX Innovate

Customer Experience Outsourcing Services, Central America and the Caribbean  –  Iterum Connections

Critical National Infrastructure Cybersecurity, Global  –  SCADAfence

Clinical Research Organization (CRO), Greater China – Viva Biotech Holdings

Market Leadership

Next Generation 911, United States  –  AT&T

Network Firewall, Global  –  Cisco

Network Packet Brokers, Global  –  Keysight

Business Carrier Ethernet Services, United States  –  Lumen

Bikesharing Technology, Latin America  –  PBSC Urban Solutions

Email Security, Global  –  Proofpoint, Inc. 

VoIP Access and SIP Trunking, North America  –  Verizon

New Product Innovation

Flexible Single-use Endoscope for Advanced Visualization, Global  –  Ambu

Next Generation OSS, Global  –  Amdocs

4D Imaging Radar for Autonomous Vehicles, Europe  –  Arbe

Remote Ventilator Surveillance, North America  –  Capsule Technologies

Real-world Evidence IT Solutions in Life Sciences, North America  – Clarify Health 

Extracorporeal Membrane Oxygenation (ECMO), Global  –  Eurosets

Operating Room Systems Integration, Global  –  Fujifilm Medical Systems USA, Inc.

Immune Health Ingredient, North America  –  Kyowa Hakko

5G Network Applications, North America  –  LiveU

Holistic Web Protection, Global  –  Lumen

Vaccine Administration Management System, North America  –  Microsoft

Water and Wastewater Treatment Membrane, Global  – NX Filtration

Customer Experience Outsourcing Services, Latin America and the Caribbean  –  Onelink BPO

Material Flow Management, North America  –  Panasonic

Commercial Vehicle Wiper Blades Aftermarket, Europe  –  Valeo Service

5G Network Infrastructure, Global  –  Wirepas

Virtual Care, United States  –  Wolters Kluwer

Product Leadership

Real-time Payments, Global  –  ACI Worldwide

Clinical Oncology Next-generation Sequencing Workflow Solutions, Asia-Pacific  – ACT Genomics

Virtual Care, North America  –  AMD Global Telemedicine

Customer Experience Outsourcing Services, Latin America  –  Atento

Identity Management, Global  –  AU10TIX

AI-based Machine Health-as-a-Service, Global  –  Augury

Breach and Attack Simulation, Global  –  Cymulate

Customer Experience in Financial Services, Global  –  Flybits

Transmission and Distribution Grid Analytics, Global  –  GE Digital

Visual Engagement, Global  –  Glance Networks

Cloud-based SPC Quality Intelligence, North America  –  InfinityQS

Hardware-in-the-loop Test Solutions for Automotive, Global  –  Konrad Technologies

Enterprise Imaging Solutions, Global  – Mach7 Technologies

Cloud Banking Platform, Global  –  Mambu

Virtual Critical Care, United States  –  Medical Informatics Corp.

Cloud ERP, North America  –  NetSuite

Corded UC Headset, Global  –  Poly

AI-Enhanced Healthcare, Global  –  Presagen

Workforce Management and Intraday Automation, Global  –  QStory

Voice of the Customer Solution, Europe  – SANDSIV

European Defense Underground Sensors, Europe  –  SensoGuard

Smart Grid Equipment, Global  –  Siemens Energy

Battery Analytics Software-as-a-Service, North America  –  Voltaiq

Small to Mid-Sized Contact Center, North America  –  Verizon

Technology Innovation Leadership

User-based Insurance, Europe  –  Amodo

Cybersecurity Posture Management, North America  –  Balbix

Safe City Solutions, North America  –  BlackBerry

Cloud Access Security Broker, Global  –  Broadcom

GPU-powered Database and Analytics Platform, Europe  –  Brytlyt

Automotive In-vehicle Multimedia Software, Global  –  Cinemo

Chemical Upcycling of Plastic Waste, Europe  –  Clariter 

Cyber Insurance, North America  –  Coalition

Smart Homes, Global  –  Cognitive Systems Corp.

Smart Metering Technology, Global  –  CyanConnode

Managed Security and Professional Services, Europe  –  CyberProof

UPS as a Reserve(UPSAAR) for Datacenter Application, India  –  Eaton

Privacy-enhancing, Global  –  Enveil

Enteral Feeding Tube Navigation, North America  –  ENvizion Medical

Data Centre Connectivity Solutions, Global  – Epsilon

AI-based Lock Screen Platform, India  –  Glance Digital Experience

Disruptive Aerospace Technologies, North America  –  HCL Technologies

Fiber-optic Sensing, North America  –  Hifi Engineering

Nanocoating Deposition, Asia-Pacific  –  Nanofilm Technologies International Limited 

Enterprise Fraud Management, North America  – NICE Actimize

AI-based Precision Oncology, Europe  –  OncoHost

Spatial Intelligence, Global  –  Outsight

Molecular Testing, Global  –  PathogenDx

Electrochlorination Technology for Water Treatment, Europe  –  Permascand

Automotive Photonic-integrated FMCW LiDAR, Europe  – Scantinel Photonics GmbH

Advanced Analytics for Process Manufacturing, North America  –  Seeq

Semiconductors, Europe  –  Silicon Mobility

Oncology Data-sharing Software Platform, Global  –  Syapse

Conversational Automation, North America  –  Uniphore

Connected Vehicle Analytics and Cybersecurity, Europe  –  Upstream Security

AI-based Advanced Insurance Distribution Platform, Europe  –  Zelros

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