AGENDA

Interactive & Highly Collaborative Content

Plan for the future and benefit from an incredible wealth of experience shared by powerful and progressive speakers, as well as in participant driven discussions featuring creative thinking and idea generation.
Featured collaboration zones include:

Zone 1. Innovating for a Shift to “Everything as a Service”
Zone 2. Go to Market with “Everything as a Service”

For further information or to register, call Adam Geiger at 1-305-450-1099,
or email him at events.us@frost.com

A PLAYBOOK FOR BUSINESS MODEL CHANGE

WEDNESDAY, APRIL 7, 2021

12:15pm EDT

Participant Meet ‘n’ Greet – 1:1 Conversations

This activity is a great way to kick off the event! Join us for a unique virtual experience and connect with fellow participants in a series of random and brief conversations. You’ll never know who you will meet! Not only is it a great way to find participants who have thought leadership you can benefit from — it’s also a great way to build your network and make new friends.

12:55pm EDT

Virtual Platform Orientation and Demonstration – Fast Paced and Fun!

Ready yourself with the platform know-how to ensure you make the most connections, get (and give!) the greatest value in the many collaboration sessions throughout the event, and find those products and services that will help you solve your specific challenges.

1:00pm EDT

Welcome – Ready…Set…Go

Richard Sear, Partner, Senior Vice President & Chief Solutions Architect,
Frost & Sullivan

Chairperson:

Richard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan
Growth Innovation Leadership Council Member

 

Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. As comfortable in a pair of jeans leading CEO’s through experiential exercises as he is speaking to 5,000 people, Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.

1:05pm EDT

HEADLINER – What Kind of Business Are We In, Really? The Drive to Reinvent Traditional Business Models

John Olson, Vice President Strategy & Business Transformation,
Johnson Controls

Abstract:

Accepting the historic challenge of innovation can be daunting.  Many companies think that completely new capability, process and insights are needed to be successful in innovation. Some of those capabilities are already in place and need to be brought to the forefront.  This discussion will reground your thinking on the big fundamentals to help shape your individual innovation engines.

Call to Action:

  • Assess your programmatic AVC’s (Awareness, Visibility, Capability, Sustainability)
  • Take steps to double your current customer insights driving your innovation activities.

Rockstar Insight:

John OlsonJohn Olson
Vice President Strategy & Business Transformation
Johnson Controls

 

Why You Should Listen to John:
John is part of Johnson Control’s enterprise leadership team and is currently supporting strategic initiatives focused on services. He has worked across the entire portfolios of business within JCI and steered strategy and business transformation for the company’s Europe, Middle East and Latin America businesses.

1:25pm EDT

BE SEEN AND BE HEARD! Concurrent Collaboration Zones

The Rules:

  1. Choose one of two concurrent sessions
  2. Enter the Zoom Breakout Room
  3. Turn ON your video
  4. Have some fun and get to know your co-collaborators
  5. Get busy sharing ideas, best practices, and your lessons learned

Zone 1. Shifting the Innovation Portfolio

Richard Sear, Partner, Senior Vice President & Chief Solutions Architect,
Frost & Sullivan

Abstract:

Innovators are faced with a constant pressure to produce results for both the near and long term creating in most cases an uneasiness around where to focus and how to get there. One thing is for certain, balancing the innovation portfolio has never been more critical and achieving organizational buy in, ever more complex. How does today’s innovation role create the optimal balance for success no matter the time-frame? And how do we evolve team members thinking to ensure we have the execution capabilities to match our innovation needs? We will explore this and more in this highly interactive session.

Call to Action:

  • Apply best practices for developing your innovation portfolio and how far to “push” your efforts
  • Shift the perspectives from incremental steps to longer leaps while mitigating risk

Fab Facilitator:

Richard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan
Growth Innovation Leadership Council Member

 

Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. As comfortable in a pair of jeans leading CEO’s through experiential exercises as he is speaking to 5,000 people, Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.

Zone 2. Transitioning Branding and Customer Engagement

Shahed Amanullah, Global Vice President of Digital Products, Frost & Sullivan

Abstract:

We are in the middle of an inflection point where markets, business models, and customer expectations are shifting dramatically. Only those leaders who see the horizon will be able to take advantage of this unique opportunity. How do you engage the customer base of 2022 and beyond, who are already drowning in a sea of online noise? How do you create long-lasting relationships with them that keep your competitors away? Can you deliver high quality services even if you never meet your customers face-to-face? We’ll explore these market shifts and share best practices for thriving in a post-pandemic world.

Call to Action:

  • Identify the business models and practices that can survive the transition, thrive in new market environments, and isolate practices that should be left behind
  • Explore the changing expectations of customers and identify new ways to capture their attention and secure a long-lasting relationship with them

Fab Facilitator:

Shahed-Amanullah​Shahed Amanullah
Global Vice President of Digital Products
Frost & Sullivan

 

Why You Should Listen to Shahed:
Whether running hackathons for Facebook & Google, briefing the President in the Oval Office, or being interviewed by Wolf Blitzer on CNN, Shahed Amanullah has long been sought for his advice on entrepreneurship, innovation, and messaging strategies for global audiences. His career has taken him from venture-funded Valley startups to the World Bank and State Department, always seeking to create solutions at the intersection of technology, branding, and diplomacy.

2:00pm EDT

NetworkingXchange

The connections you make today can become lasting relationships. Join us and meet with fellow participants in a series of peer to peer conversations. You’ll never know who will show up in your virtual meeting space! A great way to widen your professional network and make new friends!

2:20pm EDT

SUCCESS STORY– Redefining Leading Indicators and Success Measures

April Bertram, Senior Business Development Director, GOJO Industries

Abstract:

New business model development is a necessity as we enter a New Normal. How do you know what success looks like and what indicators to follow to ensure you are on the right track? Each stage of new business model execution requires different measures, many aren’t traditional measures of business success.

Call to Action:

  • Jumpstart your success rate of new business model development by understanding key measures at each stage of deployment
  • Apply key measures of business model development at each stage of deployment

Rockstar Insights:

April BertramApril Bertram
Senior Business Development Director
GOJO Industries
Growth Innovation Leadership Council Member

 

Why You Should Listen to April:
An industry thought leader in IoT with over twenty years of experience working in the technology sector. April has a background in go-to-market strategy, new product and business model development. She combines an entrepreneurial mindset with B2B and B2C business experience making her an industry resource for strategic approaches to creating IoT business models designed to create the maximum potential for customers.

2:35pm EDT

A Lesson in Origami

Enhance your life, and possibly the lives of others, in 8 minutes with one standard sheet of paper*, a flat working surface, a fun-attitude (required) and a smile.**

*8.5”-11″ card stock or construction paper will work better than a plain sheet of copy paper.
**If you don’t have one, one will be provided.
😃

Sky Sands, Comedian – Enigma – Entertainer – Possibilitarian

Rockstar Insights:

Sky SandsSky Sands
Comedian – Enigma – Entertainer – Possibilitarian

 

Why You Should Listen to Sky:
Encompassing magic, madness, mayhem…and fun, Sky has been described as a man without a parachute, frantically searching for a ripcord. Need we say more?

2:45pm EDT

EXECUTIVE BRAINSTORM – Best Practices and Lessons Learned in Getting Buy in on New Revenue and Growth Models

Moderator:

Renate Krammer, Head of Innovation, Uniper

Panelists Include:

Willy Fotso Guifo, Global Director CX Business Product Management – IBN IoT Services, Cisco Systems, Inc.
Dave Ribble, Director of Innovation, Hillrom
Vineet Shrivastava, Vice President, Strategy & Program Management, GE Corporate

Abstract:

In every C-level and senior management survey the importance of innovation is still increasing every year. Why is it so hard to successfully innovate? There are various innovation traps with regard to the execution and implementation of innovation in the corporate context. Benefit from the combined experience of these savvy panelists as they discuss two of the most critical questions and come up with viable solutions on how to successfully avoid parts of the innovation trap.

Call to Action:

  • Answer This: Do you have the buy in or just approval of the C-level? If you think this distinction is not important, you may have already learned the first lesson
  • Identify the two most dangerous words in innovation and by discussing solutions on how to tackle the challenge behind them, you will likely get your second learning in this session

Moderator:

Renate KrammerRenate Krammer
Head of Innovation
Uniper

 

Why You Should Listen to Renate:
Renate likes to push business boundaries, challenge long-held assumptions, and generally stir things up in a positive way – this is what innovation is about. She is a strategic innovation veteran, experienced in all facets of strategy, solution design, product development and business growth through innovation. Renate is a seasoned leader who has cultivated teams across multiple industry disciplines; managed teams in large international companies; and also founded a company.


Panelists Include:

Willy Fotso GuifoWilly Fotso Guifo
Global Director CX Business Product Management – IBN IoT Services
Cisco Systems, Inc.

 

Why You Should Listen to Willy:
Whether leading executive workshops addressing challenges and expected outcomes of innovation within Smart Grids, Oil & Gas, Smart Cities, or Collaborating with innovation centers around the globe,  leading the development of an industrial cybersecurity solution, defining a strategic long range planning for IoT Services, or publishing on IoT, Willy has led several business transformations across the globe, resulting in new business models that helped capturing new growth opportunities.”


Dave RibbleDave Ribble
Director of Innovation
Hillrom

 

Why You Should Listen to Dave:
The shorthand version of Dave Ribble’s job description is “explorer.” He and his team are responsible for identifying, evaluating, and executing opportunities outside of our core that solve meaningful clinical needs and create significant, profitable growth. He’ll share his experiences with innovative revenue models in healthcare.


Vineet Shrivastava
Vice President
Strategy & Program Management
GE Corporate

 

Why You Should Listen to Vineet:
As a digital transformation strategist, Vineet does more than get his hands on latest technology. With more than a decade of business & digital transformation experience, he’s passionate about partnering with customers to create sustained value. He brings creative and innovative approach to leadership through a combination of executive vision and strong execution. 1 part Executive, 2 parts Technology nerd and 3 parts Traveler.

3:15pm EDT

BE SEEN AND BE HEARD! Concurrent Collaboration Zones

The Rules:

  1. Choose one of two concurrent sessions
  2. Enter the Zoom Breakout Room
  3. Turn ON your video
  4. Have some fun and get to know your co-collaborators
  5. Get busy sharing ideas, best practices, and your lessons learned

Zone 1. Partnerships, Open Innovation and New Talent for New Competencies

Richard Sear, Partner, Senior Vice President & Chief Solutions Architect,
Frost & Sullivan

Abstract:

For all the decade long focus on skill set building to technology and digital, the fields of creativity and the art of the possible have become more prominent and are forecasted to be ever more crucial to innovation implementation success. This new era of co-opetition, and open innovation (for example) requires a significant shift in the types of interactions and partnerships that many of us are not comfortable with but yet seek to understand. This session will provide guidance around these shifts and how people have transformed their workplaces to get ahead of the changing workforce.

Call to Action:

  • Integrate outside perspectives into your innovation activities
  • Plan for long term innovation skill set development and which fields to gravitate toward

Fab Facilitator:

Richard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan
Growth Innovation Leadership Council Member

 

Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. As comfortable in a pair of jeans leading CEO’s through experiential exercises as he is speaking to 5,000 people, Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.

Zone 2. Aligning Sales Leadership and Teams with Shifting Business Models

Chaitanya Habib, Research Consultant, Frost & Sullivan

Abstract:

“Disrupt or be disrupted” is the term being used to define the “new normal”. While many organizations still thrive on operational excellence to gain market cap, Pandemic preparedness has lead to an acceleration in digital transformation. Service based business models will thrive as companies increasingly use AI to track user behavior to build a digital, personalized, and omni-channel customer experience. While moving to this type of integrated, long-term oriented model one of the most overlooked challenges is cultural. And often one of the biggest sources of pushback comes from the people most responsible for revenue: SALES. Hence, CMO’s and Sales leadership will play a crucial role in this transition to meet the changing business and consumer needs.

Call to Action:

  • How to build confidence in sales teams on the new business models
  • Strategies to reconfiguring incentives & rethinking revenue goals

Fab Facilitator:

Chaitanya HabibChaitanya Habib
Research Consultant
Frost & Sullivan

 

Why You Should Listen to Chaitanya:
Chaitanya’s expertise lies in identifying and tracking emerging trends and technologies that create white-space opportunities and strategies at C-level. In her current role with Frost & Sullivan, she creates innovation workshops that allow clients to develop robust and impactful innovation portfolios.

3:50pm EDT

THE REAL WORLD – A Journey Along the Everything as a Service Maturity Spectrum

Christine Hawkins, Director Digital and Customer Transformation, HP Inc.

Abstract:

Since early 2000 the world saw an explosion of IoT – turning dumb items smart. From smart refrigerators to smart water bottles, IoT has promised a new opportunity to turn traditional hardware into a service product.  This real case study will share the tips and traps with monetizing services on a traditional hardware product.

Call to Action:

  • Listen for parallels to your company to jump start your learning curve on offering IoT devices as a service
  • Examine the next steps to prepare yourself for the resistance to “as a service” from traditional industries

Rockstar Insight:

Christine HawkinsChristine Hawkins
Director Digital and Customer Transformation
HP Inc.

 

Why You Should Listen to Christine:
Christine led the e-commerce launch of HP’s first wearable product – Michael Bastian smartwatch. She then went on to lead the global team for wearables, “Engineered by HP” IoT products and is now Director Digital and Customer Transformation. She’s here to share the HP journey.

4:10pm EDT

Disrupting Business Models From Within

Stuart Hayton, Managing Director, Weir Minerals

Abstract:

Left field competitors have much less to lose when bringing disruptive solutions to a market. It’s a different story for established players, particularly a market leader. How can long standing businesses reinvent their commercial offerings?

Call to Action:

  • Conduct an objective assessment of the obstacles and risks
  • Clearly define the benefits to both the customer and the organization

Rockstar Insight:

Stuart HaytonStuart Hayton
Managing Director
Weir Minerals

 

Why You Should Listen to Stuart:
Stuart combines his strong business acumen with a passion for customer success to deliver innovative commercial solutions. Stuart joined Weir Minerals in 2013, and in 2018 he assumed the role of Managing Director of Weir Minerals Venlo, the Netherlands-based engineer-to-order business.  In 2020, Stuart led the team that secured the Weir Group’s largest single capital equipment order, and subsequently, the largest single aftermarket contract in which traditional, perhaps transactional, business models have been replaced by an innovative approach in which risks and benefits are really shared between true business partners.

4:25pm EDT

CAPSTONE – Culture Eats Strategy, Every Time!

Craig Handy, Head of Evolution – Global Revenue Technology and Operations,
Shopify

Abstract:
The best strategies and technologies, regardless of industry/vertical, will fail to achieve its potential if the culture of the company, both internally and externally, isn’t aligned with values of the people and customers. Successful business is ‘Gestalt’ in nature and as such it stands to reason that culture & mindset is the glue that brings together the people, technology, and processes to form something excellent.

Call to Action:

  • Learn how certain mindsets can enhance or hinder the business and how to recognize them
  • Create a plan to evolve culture & mindset to unlock agility and growth potential within all facets of the business

Rockstar Insight:

Craig HandyCraig Handy
Head of Evolution – Global Revenue Technology and Operations
Shopify

 

Why You Should Listen to Craig:
Craig has been blazing a trail in the field of Revenue Operations that was first born out of necessity and has evolved into a passion. His philosophy, that revenue operations is only excellent when the intersection of data, process, technology, and people is put at the forefront, has led him to a place of deep experimentation and innovation on how companies show up best for their customers and effectively lay the foundation for immense scale.

4:45pm EDT

Key Take-Aways

During this interactive session, participants and speakers will collaborate and highlight the most important themes, key take-aways and lessons learned that can be readily operationalized once you are back in the office.

Richard Sear, Partner, Senior Vice President and Chief Solutions Architect,
Frost & Sullivan
Chaitanya Habib, Research Consultant, Frost & Sullivan

Rockstar Insights:

Richard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan
Growth Innovation Leadership Council Member

 

Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. As comfortable in a pair of jeans leading CEO’s through experiential exercises as he is speaking to 5,000 people, Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.

 

Chaitanya HabibChaitanya Habib
Research Consultant
Frost & Sullivan

 

Why You Should Listen to Chaitanya:
Chaitanya’s expertise lies in identifying and tracking emerging trends and technologies that create white-space opportunities and strategies at C-level. In her current role with Frost & Sullivan, she creates innovation workshops that allow clients to develop robust and impactful innovation portfolios.

4:50pm EDT

Find It, Build It, Pitch It! Networking Activity

A fast-paced scavenger hunt where you’ll work as a team to find everything on your list, collaborate and brainstorm on an innovative idea, and then present your final product to your peers – all while networking and making new friends at the same time!

5:30pm EDT

The Future of Innovation: A Frost & Sullivan VIRTUAL Executive MindXchange Concludes