Agenda

Interactive & Highly Collaborative Content

For further information or to register, call Adam Geiger at 1-305-450-1099, or email him at events.us@frost.com
MONDAY, OCTOBER 4, 2021

GROWTH INNOVATION LEADERSHIP COUNCIL ANNUAL MEETING AND GROWTH PIPELINE EXPERIENCE KICKOFF

9:00AM

Growth Innovation Leadership Council Registration and Continental Breakfast

9:30AM

Growth Innovation Leadership Council Mixer

*Please note the mixer is for members of the Growth Innovation Leadership Council. For more information on the council click on the council tab above.

10:00AM

Annual Council Meeting Begins

*Please note participation in the annual meeting is restricted to Council Members and Designees only.

3:00PM

Council Meeting Concludes

4:30PM

Speaker & Thought Leader Orientation

5:15PM

Participant Meet ‘n’ Greet

This end-user/practitioner networking activity is your opportunity to identify – right out of the gate – those peers who share challenges similar to your own. It’s a great way to find participants who have thought leadership you can benefit from and to facilitate later dialogues throughout the event.

6:00PM

Welcome Networking Reception and Event Kickoff

Meet your fellow peers and colleagues as we engage in an ice breaker over cocktails to get the conversations started and set you up for an event whose foundation is built on collaboration.

TUESDAY, OCTOBER 5, 2021

GENERAL SESSION, COLLABORATION ZONES, AND EXHIBITION

8:00AM

Registration, Continental Breakfast, and Exhibition

8:45AM

WELCOME AND OPENING ADDRESS – Strategic Imperative 8

David Frigstad, Chairman, Frost & Sullivan


Rockstar Insights:

David FrigstadDavid Frigstad
Chairman
Frost & Sullivan

 

Why You Should Listen to David:
David has devoted his career to helping companies generate, evaluate and implement innovative growth strategies. As Co-Founder of Frost & Sullivan he grew the company into a world leader in providing economic, technology, competitive, customer, demographic and best practices research to support clients with their investment and business strategy decisions. Today, the company is focused on helping clients become visionary innovators in their industry.

9:15AM

HEADLINER – Emerging from a Pandemic: Renew and Refuel the Growth Pipeline

9:45AM

Navigating the 16th Anniversary Growth, Innovation and Leadership: The Growth Pipeline Experience

10:00AM

EXECUTIVE BULLETIN – The Future of North America, Recalibrated

Richard Sear, Partner, Senior Vice President & Chief Solutions Architect, Frost & Sullivan


Rockstar Insights:

Richard SearRichard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan

 

Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.

10:30AM

Networking, Refreshment, and Exhibition Break

11:00AM

CONCURRENT COLLABORATION ZONES – ROUNDTABLES

Roundtable sessions capture the power of all participants’ voices, insights and experiences via group discussion and exploration of the issue at hand.

Choose one of the following zones:

Zone 1. The Disruptive Forces Surrounding the U.S.

Richard Sear, Partner, Senior Vice President & Chief Solutions Architect, Frost & Sullivan
Archana Vidyasekar, Research Director, TechVision, Frost & Sullivan

Abstract:
All eyes are on the US as it emerges from COVID-19 with a new president. While political reforms will determine the course, there are larger forces at play that will shape its future. As the decade marches on, we can expect to see other transformational themes become more pronounced bringing radical disruptions and new growth opportunities. Join this interactive session to unpack the trends and growth insights that will help future-proof your business.

Key Take-Aways:

  • Insight on core trends that will drive growth opportunities over the next decade
  • A framework to implement core trends
  • Tools to translate trends into optimal growth potential

Rockstar Insights:

Richard SearRichard Sear
Partner, Senior Vice President & Chief Solutions Architect
Frost & Sullivan
 
Why You Should Listen to Richard:
Richard is a world renowned innovation, technology and trend strategist having brought real practical transformations to companies and governments spanning six continents in his twenty five years. Richard prides himself on the highly actionable nature of his work and the track record of proven products in market that have impacted hundreds of industries and peoples everyday lives.


Archana VidyasekarArchana Vidyasekar
Research Director, TechVision
Frost & Sullivan

 
Why You Should Listen to Archana:
Archana is currently the head of Frost & Sullivan’s trends research practice. Her team tracks close to 40 Megatrends and over 100 thematic opportunities. Her expertise includes trends forecasting, innovation feasibility analysis, product ideation, and future markets research.

Zone 2. Balancing Your Opportunity Portfolio Between Core and New Revenue Streams

Zone 3. Building Actionable Customer Personas

Zone 4. External Partnerships: Partnering to Enter New Markets

April Bertram, Senior Business Development Director, GOJO Industries


Rockstar Insights:

April BertramApril Bertram
Senior Business Development Director
GOJO Industries

 

Why You Should Listen to April:
An industry thought leader in IoT with over twenty years of experience working in the technology sector. She combines an entrepreneurial mindset with B2B and B2C business experience making her an industry resource for strategic approaches to creating IoT business models designed to create the maximum potential for customers.

Zone 5. Leveraging Customer Insights to Drive Continuous Improvement

Dan Colquhoun, Senior Vice President, Frost & Sullivan

Abstract:
In this interactive session we will discuss how to maximize the value of your market research by utilizing best practices in the continuous capture of customer insights. We will discover new approaches to customer panels, leveraging VOC insights for continuous product and service improvement, and building repeatable programs that integrate with business decision making.

Key Take-Aways:

  • Fresh perspectives on advancements in continuous tracking of customers.
  • Examples of powerful new approaches for understanding customer needs that go beyond the table stakes.
  • Best practices for utilizing social media data to develop rapid response vehicles to customer issues.

Rockstar Insights:

Dan ColquhounDan Colquhoun
Senior Vice President
Frost & Sullivan

 
Why You Should Listen to Dan:
Dan is the Senior Vice President of the Customer Research Group at Frost & Sullivan with over 35 years of experience in marketing research. He is a unique market research hybrid with a combination of extensive applied experience and executive management of research enterprises.

12:15PM

Food For Thought Luncheon – Networking Roundtables Hosted by Industry Leaders

1:30PM

Session-to-Session Travel Time

1:35PM

CONCURRENT COLLABORATION ZONES – THINKTANKS

ThinkTank sessions employ interactive team exercises in a “roll up your sleeves” learning environment.

Choose one of the following sessions:

Zone 1. Planning for the Future: Creating Your Strategic Narrative

Paul Campbell, Head of Digital Innovation, BAT


Rockstar Insights:

Paul CampbellPaul Campbell
Head of Digital Innovation
BAT

 

Why You Should Listen to Paul:
Bio is forthcoming.

Zone 2. Minimizing Risk through Data Driven Analysis

Rama Mallika, Head of Market Research and Senior Director, Analytics & Insights, PayPal


Rockstar Insights:

Rama Mallika
Head of Market Research and Senior Director, Analytics & Insights
PayPal

 

Why You Should Listen to Rama:
Bio is forthcoming.

Zone 3. Spotting Your Disruptive Competitors

Zone 4. Increasing Operational Efficiency and Excellence in Innovation

Zone 5. Understanding and Monetizing the Customer Life Cycle

Kay Malcolm, Senior Director, Database Product Management, Oracle


Rockstar Insights:

Kay MalcolmKay Malcolm
Senior Director, Database Product Management
Oracle

 

Why You Should Listen to Kay:
Bio is forthcoming.

2:50PM

Networking, Refreshment Break, and Exhibition Break

3:20PM

CONCURRENT COLLABORATION ZONES – BEST PRACTICES

Best Practice sessions examine a real world use case, dissect the best practices employed, and explore how to apply them to your own initiative and company.

Choose one of the following sessions:

Zone 1. Forecasting the Convergence of Business Models, Consumers and Technology

Jillian Walker, Vice President, Consulting, Techvision, Frost & Sullivan

Abstract:
Digital transformation has significantly shifted consumer expectations toward an on-demand economy, with direct-to-consumer, online-to-offline, and subscription-based business models proliferating. As technology advances, business models will continue to evolve at a rapid pace, impacting both B2C and B2B operations.

This interactive session will explore forecasting the convergence of business models, consumers, and technology, and identifying the key implications for your business.

Key Take-Aways:

  • Framework for considering implications of business model, consumer, and technology convergence
  • Best practices for aligning your team around a shared convergence vision
  • Techniques for actioning your convergence strategy

Rockstar Insights:

Jillian WalkerJillian Walker
Vice President, Consulting, Techvision
Frost & Sullivan

 

Why You Should Listen to Jillian:
Jillian’s work as a Principal Consultant with Frost & Sullivan’s Visionary Innovation Group (VIG) concentrates on a deep understanding of the socioeconomic, technological, and demographic megatrends that will impact business, government, and societies through the coming decades. Specifically, in her role with VIG, I have worked in areas as diverse as automotive and transportation, financial services, energy, industrial process, public sector, and education.

Zone 2. Prioritizing Growth Opportunities for Investment

Krishna Srinivasan, Global President & Managing Partner, Frost & Sullivan


Abstract:
Now is the perfect time for companies to lay the foundation to emerge stronger out of the Covid crisis. You will need to re-examine your vision and strategy, and reaffirm your raison d’etre. You need to optimize your value proposition and understand the new growth opportunities that will define your future by triangulating them with your core objectives and competencies. Making strategic investments today, to gain first mover advantage and seize emerging growth opportunities that are ripe for the taking.

Key Take-Aways:

  • Insight into the strategic imperatives that will shape the growth opportunities of the future
  • Best practices for unearthing, analyzing and prioritizing the broadest range of growth opportunities
  • Tools to systematically optimize growth investments to maximize your revenue and margin impact

Rockstar Insights:

Krishna SrinivasanKrishna Srinivasan
Global President & Managing Partner
Frost & Sullivan

 

Why You Should Listen to Krishna:
As an Executive Board Member, Krishna is deeply involved in advising Frost & Sullivan’s client organizations in defining and delivering innovative growth strategies. The architect of growth tools including the Growth Pipeline Engine, the Growth Pipeline Audit and the Frost Radar, Krishna combines his 12 years of experience as Global President of Frost & Sullivan with nearly 30 years of experience in research and consulting across multiple markets and technologies.

Zone 3. Accelerating Innovation: Leveraging Rapid Prototyping with Incubators, Startups and New Ventures

Zone 4. Embracing Direct to Consumer B2B Business Model Innovation

Archana Vidyasekar, Research Director, TechVision, Frost & Sullivan
Chaitanya Habib, Research Consultant, Visionary Innovations Group, Frost & Sullivan


Abstract:
As consumers grow familiar with online purchasing post-COVID, the trend is further diversifying to the Business-to-Business (B2B) industry. For many traditional B2B companies, e-commerce and a pivot to ‘Direct-to-Consumer’ (D2C) platforms has emerged as an essential strategy. D2C is fast growing, with an estimated $18 billion in U.S. sales in 2020. In this interactive session, we will explore how direct-to-consumer channels have allowed B2B companies to gain transformative growth by leveraging online platforms and social media commerce.

Key Take-Aways:

  • Key strategic imperatives for a successful D2C business models
  • Insight on the taxonomy of B2B e-commerce models
  • Best practices in customer data acquisition and hyper-personalized analytics in direct selling

Rockstar Insights:

Archana VidyasekarArchana Vidyasekar
Research Director, TechVision
Frost & Sullivan

 

Why You Should Listen to Archana:
Archana is currently the head of Frost & Sullivan’s trends research practice. Her team tracks close to 40 Megatrends and over 100 thematic opportunities. Her expertise includes trends forecasting, innovation feasibility analysis, product ideation, and future markets research.


Chaitanya HabibChaitanya Habib
Research Consultant, Visionary Innovations Group
Frost & Sullivan

 

Why You Should Listen to Chaitanya:
Chaitanya’s expertise lies in identifying and tracking emerging trends and technologies that create white-space opportunities. At her current role in Frost & Sullivan, she designs and delivers innovation workshops that enable her clients to develop robust and impactful innovation portfolios.

Zone 5. Ensuring Organizational Alignment through Effective Communications

4:00PM

Session-to-Session Travel Time

4:05PM

Radical Thinking: Changing Mindsets to Ignite Business Model Innovation

Julie Brown, Executive Director of Business Transformation – Services, Johnson Controls
April Walker, Senior Director, U.S. Microsoft Technology Centers, Microsoft


Rockstar Insights:

April WalkerApril Walker
Senior Director, U.S. Microsoft Technology Centers
Microsoft

 

Why You Should Listen to April:
Bio is forthcoming.


Julie BrownJulie Brown
Executive Director of Business Transformation – Services
Johnson Controls

 

Why You Should Listen to Julie:
As Executive Director – Services Transformation, Julie is responsible for driving advantaged services around for the Johnson Controls services businesses around the globe.  This includes designing and deploying best practices and solutions around truck-based service teams in HVAC, Fire and Security.

4:45PM

Executive Address - Charting a Growth Course in Uncertain Times

5:15PM

Casino Night Networking Reception

You don’t have to travel to Vegas to test your luck. Bring your poker face as we enjoy a night of networking, cocktails & gambling. Get ready to party and don’t forget to bring your good luck charm!

WEDNESDAY, OCTOBER 6, 2021

GENERAL SESSION, COLLABORATION ZONES, EXHIBITION, AND DUPONT INNOVATION CENTER TOUR

6:45AM

Early Riser’s Run/Walk

8:00AM

Continental Breakfast and Exhibition

8:30AM

ICEBREAKER AND HEADLINER – Revitalize Your Growth Strategy: Investing in the Visionary Future

9:00AM

TECHTALKS – The Game Changers

Join us for a burst of insight into technologies forecasted to have game changing potential to power your growth.

Autonomous Mobile Robotics

Tony Melanson, Vice President Strategy & Marketing, Atheon


Abstract:
Autonomous driving cars have yet to emerge, but mobile robots inside of our workplaces are becoming more commonplace. Organizations have the opportunity to transform their service design, customer or patient experience, employee satisfaction and labor costs through the adoption of mobile autonomy.

Key Take-Aways:

  • Crash course on mobile autonomy
  • Insight on mobile robotics landscape and opportunity drivers
  • An executive guide to evaluate mobile robotics

Rockstar Insights:

Tony MelansonTony Melanson
Vice President Strategy & Marketing
Atheon

 

Why You Should Listen to Tony:
Tony leads Aethon’s product strategy efforts along with commercial marketing. Aethon was one of the first successful autonomous mobile robotics companies to emerge, and over the last 15 years they have developed a unique perspective on the mobile autonomy space particularly in healthcare and hospitality but also in retail and industrial sectors.

Advanced Energy Storage

Tom Stepien, Chief Executive Officer & Co-Founder, Primus Power


Rockstar Insights:

Tom StepienTom Stepien
Chief Executive Officer & Co-Founder
Primus Power

 

Why You Should Listen to Tom:
Bio is forthcoming.

Advanced Security Technologies

Gaurav Banga, Chief Executive Officer & Founder, Balbix


Rockstar Insights:

Gaurav BangaGaurav Banga
Chief Executive Officer & Founder
Balbix

 

Why You Should Listen to Gaurav:
Bio is forthcoming.

9:55AM

Session-to-Session Travel Time

10:00AM

CONCURRENT COLLABORATION ZONES – ROUNDTABLES

Roundtable sessions capture the power of all participants’ voices, insights and experiences via group discussion and exploration of the issue at hand.

Choose one of the following zones:

Zone 1. Understanding the Genesis of Customer Problems and Creating Early Solutions

Darrell Huntsman, Chief Executive Officer, Frost & Sullivan
Rick Ainsworth, Chief Commercial Officer, Frost & Sullivan

Abstract:
Necessity is the Mother of Invention…and the most valuable market needs are increasingly unarticulated, creating advantages for those who can listen, interpret and address customer problems. Understanding the origins of emerging needs can dramatically improve the Innovation ‘hit rate’ for organizations. This interactive session will explore approaches to listening for customer needs, standardizing an organizational strategy, and techniques to proxy risk-adjusted opportunity size of potential solutions.

Key Take-Aways:

  • A framework to identify early customer problems/needs
  • Techniques to build a systemic approach to translating needs to solutions
  • Best practices to estimate risk-adjusted opportunity sizes of potential solutions

Rockstar Insights:

Darrell HuntsmanDarrell Huntsman
Chief Executive Officer
Frost & Sullivan

 

Why You Should Listen to Darrell:
As Chief Executive Officer of Frost & Sullivan, Darrell drives and implements the organization’s vision as he reinvents how Frost & Sullivan will apply technology and domain expertise to identify and prioritize its customers’ most pressing growth opportunities. He has 20+ years of experience with Bain & Co., LexisNexis, 3M and with private equity and technology start-ups.


Rick AinsworthRick Ainsworth
Chief Commercial Officer
Frost & Sullivan

 

Why You Should Listen to Rick:
In his current role, Rick is focused on delivering on the company’s brand promise through service delivery, packaging, go-to-market, sales and experience. He has a background in strategy consulting and has worked with a variety of companies in operations, strategy, innovation and business development.

Zone 2. Strategically Align Resources and the Innovation Pipeline

Zone 3. Building a Compelling Customer Roadmap

Shahed Amanullah, Global Vice President, Customer Experience, Frost & Sullivan

Abstract:
The old adage “the customer is always right” has never been more true until today, where market efficiencies, global competition, and social media have cultivated customers who demand the best products & services, have little brand loyalty, and will tell the world if you don’t meet their expectations. In the face of an empowered market, how can we build a compelling customer roadmap that wins people over and keeps them firmly in your camp?

Key Take-Aways:

  • Steps to build a profile of the ideal customer – one whose needs can be easily met and who can be made into an ambassador to their peers
  • Insight on the business models and practices that reach customers who will be loyal and profitable, and avoiding those that are toxic to your business
  • Examples of how to line your customer roadmap with walls that keep them from leaving the path to your profitability – all while keeping them happy

Rockstar Insights:

Shahed AmanullahShahed Amanullah
Global Vice President, Customer Experience
Frost & Sullivan

 

Why You Should Listen to Shahed:
Whether running hackathons for Facebook & Google, briefing the President in the Oval Office, or being interviewed by Wolf Blitzer on CNN, Shahed Amanullah has long been sought for his advice on entrepreneurship, innovation, and messaging strategies for global audiences. His career has taken him from venture-funded Valley startups to the World Bank and State Department, always seeking to create solutions at the intersection of technology, branding, and diplomacy.

Zone 4. Building and Cultivating World Class Core Execution Teams

11:00AM

Networking, Refreshment Break, and Exhibition Break

11:30AM

CONCURRENT COLLABORATION ZONES – Lessons Learned Lounges

Lessons Learned Lounges are collegial safe zones created to share cautionary lessons, preview obstacles, and benefit from one another’s “post-mortems”.

Choose one of the following sessions:

Zone 1. Creating Tangible Outcomes: From Ideation to Proof of Concept

Zone 2. Achieving Sustainable, Scalable Innovation

Zone 3. Gaining Executive Alignment with the Growth Portfolio

Zone 4. Aligning Sales Leadership and Teams with New Growth

12:30PM

Networking Luncheon

1:30PM

MOVER & SHAKER INTERVIEWS – Where the Ventures are Venturing

Amit Garg, Co-Founder and Managing Partner, Tau Ventures
Andrew Maywah, Investment Director, TDK Ventures, Inc.


Panelists:

Amit GargAmit Garg
Co-Founder and Managing Partner
Tau Ventures

 

Why You Should Listen to Amit:
Amit is the Cofounder and Managing Partner, Tau Ventures, with an investing focus on applied AI in digital health, automation (car, drones, robots) and enterprise. Prior to Tau Ventures, Amit built his experience in venture at Samsung NEXT Ventures, Norwest Ventures and co-founding the insurance startup HealthIQ.

Andrew MaywahAndrew Maywah
Investment Director
TDK Ventures, Inc.

 

Why You Should Listen to Andrew:
Andrew is an Investment Director and Founding member of TDK Ventures, the corporate venture capital arm of TDK, with investments in innovative technology companies in the fields of energy, environmental transformations, fundamental material science and sustainability. Prior to TDK Ventures, he was a Partner at Silver Tiger Capital, a boutique private equity firm in Beijing, China.

2:30PM

16th Annual Growth, Innovation and Leadership: The Growth Pipeline Experience Concludes

2:45PM

DuPont Silicon Valley Technology & Innovation Center Tour Check-In

Please note participation incurs an additional fee for those other than Growth Innovation Leadership Council Members. See registration tab for details.
This is a walking tour – comfortable shoes are highly recommended.

DuPont Logo - Growth Innovation

3:00PM

Shuttle to Site

3:30PM

DuPont Silicon Valley Technology & Innovation Center Immersion

Opened September 2018, the center is a dynamic hub where visitors can explore cutting-edge technical applications in consumer electronics, EV/HEV/autonomous vehicles, network enabling technologies, wearables, smart materials, and more. The Sunnyvale, CA site combines an Innovation Center, applications and prototyping labs, customer meeting spaces and flexible offices under one roof, to foster collaboration that moves as fast as the surrounding Silicon Valley ecosystem.

It is a co-innovation destination that offers an engaging experience for DuPont customers and partners to make new connections, create new business opportunities and drive continuous innovation using the breadth and depth of DuPont’s capabilities in order to constantly discover and deliver results that matter.

4:30PM

Growth Innovation Leadership Council Executive Roundtable – Nurturing an Innovation Culture

Hors d’oeuvres and beverages will be served

Facilitator

Julian Velazquez, Innovation Center Leader, DuPont SVTC

5:30PM

Executive Roundtable Concludes

Shuttle Transportation to Doubletree by Hilton San Jose