Michael DeSalles Industry Analyst Frost & Sullivan Rhonda Gibler Senior Vice President of Sales West Corporation Brian Cupps Director of Information Technology & Electronic Media Due North Consulting, Inc. Publishers of Contact Professional magazine How do you improve customer satisfaction and brand loyalty and drive revenue? —Deliver a valuable service that fits the lifestyle and needs of your company’s customer base. In today’s environment, it is an absolute necessity to deliver real-time and immediate communication to your customer base along side your key differentiators.  These proactive notifications are becoming an integral part of customer communications for all companies regardless of size or industry. Register to join Frost & Sullivan and a panel of thought leaders explore how organizations are adapting to this multi-channel environment.  Hear first-hand how one organization leveraging Proactive Outbound Notifications helped to increase customer satisfaction and revenue, while reducing costs. During this one-hour eBroadcast, you will learn: How to select a notification system The power of Preference Management within notifications How is the landscape changing in the fast-paced multi-channel environment? What competitive advantages can be gained by implementing notifications? This eBroadcast will provide Marketing and Customer Care Directors a comprehensive understanding of proactive customer communications with Preference Management and how this can efficiently enhance their programs, increase brand loyalty, and deliver effective communications for their campaigns.