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Cloud Enables AI to Raise CX to New Heights

Cloud Enables AI to Raise CX to New Heights

Frost & Sullivan’s 2022 IT Decision-Maker Survey reveals that among the most crucial corporate goals, the top 3 focus on customers. With rising costs sweeping the world, it is surprising to see cost-related goals fall in prominence.

Frost & Sullivan Evaluates the Future of Corporate Transactions Reshaped by COVID-19

Frost & Sullivan Evaluates the Future of Corporate Transactions Reshaped by COVID-19

Frost & Sullivan invites you to the upcoming webinar, “Prepare for the Future of Corporate Transactions,” on Nov. 18, 2020 at 2 p.m. GMT / 9 a.m. EST. Join Frost & Sullivan Business & Financial Services experts George Galanopoulos, Sanjay Singh, and Akhil Bajaj, to discover the key fundamental changes brought about by COVID-19 in the M&A process and how this can be optimized in the new normal.

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Having chalked up lacklustre growth in 2019,  global electric vehicle sales registered a sharp surge (+35% YoY) in 2020, defying the pandemic, ensuing containment measures and supply disruptions. In sharp contrast to the plummeting sales of conventional ICE vehicles, down by 14%, global EV sales volumes were estimated at nearly 3.1 million units in 2020. EVs represented nearly a tenth of total vehicle sales in Europe in 2020.

Frost & Sullivan Explores the Pathway to Net Zero

Frost & Sullivan Explores the Pathway to Net Zero

Join Frost & Sullivan’s experts, John Raspin and Jonathan Robinson, for the Growth Opportunity Briefing, “Decarbonization Growth Opportunities: The Pathway to Net Zero,” on Nov. 9 at 9 a.m. EST. This session will analyze some of the key solutions that contribute to emissions reductions and highlight industries where action needs to be taken.

Leading and Empowering Talent for Business Success

Leading and Empowering Talent for Business Success

Frost & Sullivan is pleased to announce that Roland Cloutier, Corporate Vice President and Global Chief Security Officer, ADP, will be the second-day headliner at the 14th Annual New Product Innovation & Development: A Frost & Sullivan Executive MindXchange, on March 23-26, 2020, at the Loews Royal Pacific Resort in Orlando, Florida.

Cloud Enables AI to Raise CX to New Heights

Cloud Enables AI to Raise CX to New Heights

Frost & Sullivan’s 2022 IT Decision-Maker Survey reveals that among the most crucial corporate goals, the top 3 focus on customers. With rising costs sweeping the world, it is surprising to see cost-related goals fall in prominence.

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

Customers’ increasing demands for self-service have pushed companies’ to reprioritize their digital roadmaps in a rush to meet customers’ expectations. Because live interactions cost companies 24 to 48 times as much as self‐service tools, improving operational efficiency by implementing self-service customer channels promises an enormous return on investment (ROI).

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

Customers’ increasing demands for self-service have pushed companies’ to reprioritize their digital roadmaps in a rush to meet customers’ expectations. Because live interactions cost companies 24 to 48 times as much as self‐service tools, improving operational efficiency by implementing self-service customer channels promises an enormous return on investment (ROI).

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