Join Frost & Sullivan, Blinds.com and Off Center Insight for a unique complimentary eBroadcast as we deliver 10 strategies in 20 minutes, around two hot topics which are sure to impact your bottom line, including:

  • Providing a great customer experience in your company's culture

  • Empowering agents to deliver excellent customer experience

Expect to learn new strategies that you can apply to your own organization!

 
Michael DeSalles
Principal Analyst, Customer Contact
Frost & Sullivan
Steve Riddell
Chief Operating Officer
Blinds.com
   

Greg Levin
Principal
Off Center Insight
Author, "Full Contact: Contact Center Practices and Strategies that Make an Impact"
 
 
     
 
     
     
 
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