NetSuite was recognized with the 2026 Global AI Cloud ERP Company of the Year by Frost & Sullivan. This recognition validates NetSuite’s leadership in AI cloud ERP for unified business data coming from a unified suite; embedded AI across its suite and verticals; phased adoption positioning customers to scale easily; and an AI-first roadmap that helps start-ups to large enterprises move from understanding what happened to why it happened and what to do next.
The best AI depends on the best data, and the best data comes from a unified suite. NetSuite’s unified suite brings data across ERP/financials, CRM, ecommerce, finance, inventory, purchasing, sales, receivables, and operations data into one connected environment, i.e. it brings all the data into one place, reduces data silos, and gives AI richer context so that the best data can be leveraged for more accurate AI outcomes and actionable insights. Such trusted, unified business data is an AI advantage as it is the foundation for high-value AI.
In addition, the NetSuite AI Connector Service (released in August 2025), offered at no additional cost, provides secure, governed access of popular and leading LLMs (such as Claude and ChatGPT) to NetSuite data, enabling a bring-your-own-AI flexibility (i.e. lets customers bring their own AI models) and decide how they interact with NetSuite data. The NetSuite AI Connector Service leverages model context protocol (MCP) as a standard for structured communication between LLM-powered agents and enterprise systems such as NetSuite. The connector integrates AI, tools, and services into business systems, removing data silos. AI performance depends on data quality, access, and verifiability and the AI Connector Service prioritizes auditable, verifiable, role-based access to business data.
NetSuite’s progression from Classic AI to GenAI and Agentic AI, including content generation, recommendations, anomaly detection, exception management, forecasting, predictive planning, narrative insights, and conversational experiences , reflects a significant expansion of AI capabilities within the platform and extends familiar AI interactions into business workflows. As an AI-first user experience is more critical than ever Ask Oracle, which is embedded in NetSuite Next is a natural language assistant that aallows users to search, navigate, analyze, and act across the entire NetSuite dataset in natural language using their own words and makes business software more intuitive, collaborative, and automated. NetSuite plans to release SuiteAgents in 2026 to advance its capability where Agentic AI enables agents to plan, decide, and coordinate autonomously across the suite, executing tasks based on user instructions. But in all cases, a human remains in the loop to monitor and oversee outcomes.
Strong overall performance across visionary innovation, market-leading execution, and customer scale & impact (where NetSuite supports customers with practical AI today and provides them a clear path to more advanced AI experiences) also stood out in NetSuite’s recognition. NetSuite delivers consistently on a global scale. The company serves more than 43,000 customers worldwide, with customers across 220 countries, and it has grown from 37,000 to 43,000 customers over the past two years. All NetSuite customers operate on the same software version, which ensures uniform access to all the updates and innovations. SuiteSuccess, on the other hand, accelerates time-to-value, supports phased adoption, enables customers to deploy quickly, and positions them to scale easily, grow efficiently, and update models as markets evolve. Customers also benefit from OCI, 23 AI database, Oracle AI services, and an integrated AI platform and user interface. In addition, the 600+ partners, and 165 participating associations highlight NetSuite’s ecosystem strength.
As AI is transforming how businesses operate they want AI-powered cloud ERP capabilities within products and services, along with comprehensive AI solutions that meet rising expectations, and Frost & Sullivan’s Company of the Year recognition validates NetSuite’s leadership in AI cloud ERP.
