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Taking Advantage of CPaaS Opportunities: Why Messaging APIs Alone Aren’t Enough to Build Tomorrow’s Programable Communications Strategies?

This blog is based on the analyses titled, The CPaaS Revolution: APIs, AI, and a New Era of Communication and Frost Radar™: Communications Platform-as-a-Service, authored by Frost & Sullivan’s growth expert, Krishna Baidya from the Unified Communications team. Not long ago, business communication systems behaved like closed boxes—useful but...

Delivering Next-Gen CX: Growth Opportunities in Autonomous Agents, Multilingual Support, Predictive Analytics, and Agentic AI

If you think about the brands you love most, it’s rarely just the product you remember—it’s how they made you feel. Maybe it was the effortless sign-up process, the quick support when something went wrong, or the sense that the company somehow “gets” you. That feeling isn’t accidental. It’s the result of a much bigger revolution: customer...

Data Centers 2030: Emerging Opportunities to Capitalize on Autonomous Infrastructure Management, Blockchain, and Quantum Compute

The digital world isn’t slowing down for anyone. Every new wave of AI, Big Data, Internet of Things (IoT), automation, and connected devices is raising the bar for what data center services must deliver.   As a result, simply having sufficient rack space and steady power isn't enough for providers to maintain their competitive edge. Workloads are...

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Growth Opportunity Newsletter – July 2025 Edition

Discover Game-changing Growth Opportunities That Your Organization Can Leverage to Grow Across the Healthcare, Life Sciences, Energy, Environment, Information & Communications Technology, Mobility, Industrials, Chemicals, Materials, Nutrition, Aerospace, Defense,...

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