The Frost & Sullivan Digital Transformation Blog

A collection of expert insights and industry news to help you accelerate growth.

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Providers Delivering Exemplary CX Management Solutions in North and Latin America

This blog is based on two detailed analyses, Frost Radar™: Customer Experience Management Outsourcing in North America, 2025 and Frost Radar™: Customer Experience Management Services in Latin America, 2025 by Frost & Sullivan’s growth expert, Sebastian Menutti, from the Contact Centre Solutions team. Today’s customers demand seamless,...

Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Insights

Singapore – 10 June 2025 - Frost & Sullivan, a global leader in transformational growth advisory and analytics, and Twimbit, a pioneering provider of AI-driven research and innovation frameworks, today announced a strategic partnership set to redefine how organizations access, interpret, and act on industry intelligence. This collaboration...

Pushing the Boundaries of AI with Autonomous Agents, MLOps, and Ethical Frameworks

Opportunities for Maximizing the AI Impact in EnterprisesAI is rapidly becoming more powerful with customized services built on foundational models that cater to specific industries. From manufacturing and healthcare, to banking, finance, and retail, AI solutions are getting smarter, minimizing the need for human intervention across workflows....

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How Smart Manufacturing Is Redefining Industrial Transformation

What if your machines could talk, flag issues before breakdowns, adapt to shifting demand, and deliver defect-free products autonomously? This is the reality of smart manufacturing, where AI, real-time data, and automation come together to drive the next wave of...

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How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

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How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more

How the Automotive Industry is Powering Growth with Connected Car Intelligence

The connected vehicles industry has entered an era where data is no longer just a byproduct of innovation — it’s the basis for it. Automotive data has the potential to reshape business models, open new revenue streams, and improve customer experiences like never...

read more