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Providers Delivering Exemplary CX Management Solutions in North and Latin America

by Rachita Gandham | June 18, 2025 | Contact Center Solutions, Growth Opportunity News, Information & Communications Technology | 0 Comments

This blog is based on two detailed analyses, Frost Radar™: Customer Experience Management Outsourcing in North America, 2025 and Frost Radar™: Customer Experience Management Services in Latin America, 2025 by Frost & Sullivan’s growth expert, Sebastian Menutti, from the Contact Centre Solutions team. Today’s customers demand seamless,...

Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Insights

by Rony | June 10, 2025 | AI & Data Analytics, Growth Opportunity News, Information & Communications Technology | 0 Comments

Singapore – 10 June 2025 - Frost & Sullivan, a global leader in transformational growth advisory and analytics, and Twimbit, a pioneering provider of AI-driven research and innovation frameworks, today announced a strategic partnership set to redefine how organizations access, interpret, and act on industry intelligence. This collaboration...

Pushing the Boundaries of AI with Autonomous Agents, MLOps, and Ethical Frameworks

by Rachita Gandham | June 6, 2025 | AI & Data Analytics, Growth Opportunity News, Information & Communications Technology | 0 Comments

Opportunities for Maximizing the AI Impact in EnterprisesAI is rapidly becoming more powerful with customized services built on foundational models that cater to specific industries. From manufacturing and healthcare, to banking, finance, and retail, AI solutions are getting smarter, minimizing the need for human intervention across workflows....

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Cyabra Recognized by Frost & Sullivan for Driving Innovation in Social Media Intelligence with Its Advanced Disinformation Detection Capabilities

AI-powered intelligence solutions enable governments and enterprises to detect, track, and mitigate disinformation, deepfakes, and harmful narratives across digital platforms

Inside India’s Two-Wheeler Market: What Your Customers Really Want

The Indian two-wheeler (2W) market isn’t just evolving — customer preferences are changing too. With electric vehicle (EV) adoption accelerating and petrol-powered bikes still dominating city roads, OEMs, marketers, and mobility stakeholders need to understand one...

ASC Earns Frost & Sullivan’s 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics

by Ashley Shreve | May 27, 2025 | Best Practice Awards, Information & Communications Technology Best Practices, News, Press Releases

ASC’s groundbreaking Recording Insights solution bridges the compliance gap across communication channels, offering deep business insights and seamless integration for regulated industries.

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