june, 2020

04jun2:00 PMAchieving Excellence in CX with AI and Omnichannel Quality Management Throughout the Customer JourneyWebinarCategory:Webinars

achieving excellence in CX


(Thursday) 2:00 PM EST



7550 1H, 10 W Dr Suite 400

Event Details

Join Frost and Sullivan Global VP, Alpa Shah

And CX industry leader and SVP of Marketing at Bright Pattern, Ted Hunting, for an informative webinar on achieving excellence in CX utilizing artificial intelligence and quality management solutions. The webinar will teach you how to implement innovative technology to see an immediate impact on CX and ROI. Below are a few of the topics that will be covered.

Register for this webinar to discuss:

  • Immediate CX Impact with AI in your contact center
  • How to get started with effortless, personal omnichannel conversations
  • How to measure the quality of every interaction on every channel
  • Best practices from innovative companies

Listen in on the experiences of others, participate in a live Q&A, and walk away with an best practices and strategies to enhance your Customer Experience (CX).

Register Now!

Register Now

Featured Speakers:

Alpa ShahAlpa Shah
Global Vice President, Digital Transformation
Frost & Sullivan

Ted HuntingTed Hunting
Senior Vice President, Marketing
Bright Pattern

In Cooperation with:

Frost & Sullivan

Bright Pattern


Frost & Sullivaninfo@frost.com 7550 1H, 10 W Dr #400, San Antonio, TX 78229