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Frost & Sullivan: 4 Imperatives to Succeed in the Future of Customer Experience
Our discussions with end-users show chatbots, along with virtual assistant voice and text chat, are top choices for technology investment over the next few years.
Digitalisation of Railways to Drive Sharp Increase in Adoption of Connected Trains and Fleet Telematics
Frost & Sullivan’s latest research, Global Rail Outlook, 2019, offers comprehensive insights into the rail industry’s current trends and potential outcomes of recent developments, and provides strategic observations and region-specific growth information for stakeholders in this sector.
Frost & Sullivan Applauds Forescout for Its Converged IT/OT Cybersecurity Solutions for Smart Buildings
The company’s solution leverages information from networks for security and real-time visibility into a building’s assets
Utilities Find Data at the Center of Operations, Launching the Grid Analytics Market to $2.31 Billion
Frost & Sullivan’s recent analysis, Global Smart Grid Analytics Market, Forecast to 2025, segments data analytics into three main areas of the grid network: transmission and distribution (T&D) network, metering, and customer analytics.
Frost & Sullivan Experts Unveil Our World in 2030: Top 12 Transformational Shifts
Frost & Sullivan invites you to join Richard Sear and Archana Vidyasekar, our Visionary Innovation Group experts, along with Neil Sahota, IBM Master Inventor and United Nations artificial intelligence subject-matter expert, for the webinar “Our World in 2025-2030: Top 12 Transformational Shifts to 2030” on September 24 at 11 a.m. EDT.
Aquasana Named Frost & Sullivan’s North American Company of the Year for Residential Water Treatment
Aquasana recognized for its industry-leading water filtration solutions for the home, including PFAS contamination reduction
PPE Industry Expands as Global Oil & Gas Companies Adopt Smart and Wearable Technologies
Improving oil and gas industry, changing regulations, and adoption of new technologies drive fresh growth opportunities, finds Frost & Sullivan Santa Clara, Calif. – September 10, 2019 – The outlook for the uptake of personal and protective equipment (PPE) in the...
American Well® Applauded by Frost & Sullivan for Driving Telehealth’s Next Growth Wave with Its Pioneering Strategy
Through its close, effective collaborative partnerships, American Well continuously introduces uniquely mature digital products that expand healthcare access SANTA CLARA, Calif. —September 9, 2019— Based on its recent analysis of the North American telehealth services...
Marketing Automation Becomes Necessary to Achieve an Omni-channel Experience and Increase ROI from Data
Marketing automation solutions market to reach $6.36 billion by 2025, finds Frost & Sullivan SANTA CLARA, Calif. – September 5, 2019 – Marketers are adopting marketing automation solutions (MAS) to make sense of unlimited amounts of customer data, turning it into...
Online Retail to Become the Preferred Form of Vehicle Purchasing Among Private Buyers
The online vehicle retail model is disrupting the traditional dealership model by enabling original equipment manufacturers (OEMs) to quickly introduce their products to the market while keeping costs low. In 2018, more than 618,000 new vehicles were sold online globally, nearly double the unit sales in 2017. Online sales are expected to cross 1 million in 2020 and grow to more than 6 million by 2025.
Digital Transformation of the Automotive Retail Industry: What You Need to Know Now
In a new interactive webinar, “Digital Transformation of the Automotive Retail Industry: What You Need to Know Now,” taking place on Thursday, 26 September 2019, at 09:00 EDT/14:00 BST, Julia Saini, Vice President, and Yeswant Abhimanyu, Principal Consultant, from Frost & Sullivan’s Mobility division, will discuss the innovative business models, growth opportunities, and insights on initiatives and trends across the automotive e-retail market globally.
Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement
Kal Kuchimanchi, Director, Global Planning and Programs, Uber, will lead an eye-opening session on Continuous Improvement of the Customer Experience (CX) at the 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXChange. The event will take place October 27–30, 2019, at the Hyatt Regency Huntington Beach Resort and Spa, in Huntington Beach, Calif.
Poly Commended by Frost & Sullivan for Its Broad Portfolio and Differentiated Value in the Unified Communications & Collaboration Device Market
Poly’s breadth of smart endpoints that connect across unified communications platforms reduce the distractions, complexity, and distance in modern workspaces
Pradeo Earns Leadership Award from Frost & Sullivan for its AI-powered Cybersecurity Solutions that Protect the Entire Mobile Value Chain
Based on its recent analysis of the global mobile security market, Frost & Sullivan recognizes Pradeo with the 2019 Global Product Line Strategy Leadership Award for delivering high-quality products that are easy to deploy, automated, highly accurate, user-friendly, and compliant with data protection laws. It incorporates its core AI-driven security technology in its Mobile Threat Defense, Application Security Testing, and In-App Protection mobile security solutions to enable cutting-edge mobile device, data, and application protection capabilities.
Frost & Sullivan Recognizes Validic™ as the North America Customer Value Leader in the Remote Patient Monitoring Market
Based on its recent analysis of the North American remote patient monitoring (RPM) market, Frost & Sullivan recognizes Validic™ with the 2019 North America Customer Value Leadership Award for best meeting the current and future market needs for condition management.
Rising Incidence of Social Engineering Attacks Propels Robust Growth in Security Awareness Training Sector
Frost & Sullivan’s recent analysis, Human Factors in Cybersecurity – Social Engineering and Security Awareness Training, Forecast to 2023, examines the market trends that have shaped the SAT sector in Europe, opportunities that can be tapped, and constraints that vendors must overcome. The study also offers key competitor assessments and region-wise revenue and demand forecasts.
![[Expert Insight] Increasing Automation in the Construction Industry](https://www.frost.com/wp-content/uploads/2019/09/lady.gif)
[Expert Insight] Increasing Automation in the Construction Industry
Challenges faced by the construction industry The construction industry is grappling with issues pertaining to productivity and meeting project deadlines that have been intensified following the economic recession of 2008-2009. About 2 million construction workers...
ComplianceQuest Earns Acclaim from Frost & Sullivan for Its Groundbreaking AI-powered EQMS Platform
SANTA CLARA, Calif. — August 27, 2019 — Based on its recent analysis of the North American cloud-based enterprise quality management system (EQMS) market, Frost & Sullivan recognizes ComplianceQuest with the 2019 North America Customer Value Leadership Award for streamlining quality, compliance, content, and collaboration management initiatives through its EQMS. Natively built and run on the Salesforce platform, the solution energizes the manufacturing industry with its cloud-based approach to quality management.
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