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Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloudโ„ข Portfolio

Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloudโ„ข Portfolio

Based on its recent analysis of the North American workforce engagement management (WEM) market, Frost & Sullivan recognizes Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, with the 2020 North American Growth Innovation Leadership Frost Radar Award. The Avaya OneCloud contact center-as-a-service (CCaaS) portfolio provides customer and workforce engagement solutions supplemented by capabilities such as artificial intelligence (AI)-infused bots, predictive routing, real-time sentiment analysis, and agent guidance. These capabilities connect all touchpoints across the customer journey including voice, video, chat, messaging, social, and screen.

SkyFoundry Commended by Frost & Sullivan for Its Groundbreaking Energy Management Platform, SkySparkยฎ

SkyFoundry Commended by Frost & Sullivan for Its Groundbreaking Energy Management Platform, SkySparkยฎ

Based on its recent analysis of the North American energy management software market, Frost & Sullivan recognizes Virginia-based SkyFoundry, LLC with the 2020 North American Entrepreneurial Company of the Year Award for disrupting the market with its SkySparkยฎ platform. This platform automatically collects and analyzes diverse data from automation systems, meters, sensors, and other smart devices across the customerโ€™s premises to identify issues, trends, correlations, and opportunities for operational improvements and cost reductions. In short, the platform enables customers to turn data into actionable intelligence and adapt to new business models.

ABBโ€™s Integrated, Predictive Analytics-Capable TruONE ATS Wins Frost & Sullivan Innovation Award

ABBโ€™s Integrated, Predictive Analytics-Capable TruONE ATS Wins Frost & Sullivan Innovation Award

Each year, Frost & Sullivan presents the Global New Product Innovation award to the company that has developed the most innovative element in a product by leveraging leading-edge technologies. The award recognizes the value-added features/benefits of the product and the increased return on investment (ROI) it gives customers, which, in turn, raises customer acquisition and overall market penetration potential.

SGTech Commended for its Game-changing and Sustainable Livestock Waste Management Solution, the Integrated Ecosystem Solution

SGTech Commended for its Game-changing and Sustainable Livestock Waste Management Solution, the Integrated Ecosystem Solution

Based on its recent analysis of the European livestock waste management market, Frost & Sullivan recognizes Israel-based Sustainable Green Technologies (SGTech) with the 2019 European Technology Innovation Award for the Integrated Ecosystem Solution (IES). The IES is a biological process combining enhanced biogas production with simultaneous removal of nutrients from livestock manure and slurry. Its patented, chemical-free waste management process enables the generation of biogas with a methane content of 65%, which results in 30% higher energy than the one generated using conventional anaerobic digestion solutions.

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