Empirix solutions recognized for breadth of product line, value to the customer, and market share
SANTA CLARA, Calif. — December 11, 2019 — Based on its recent analysis of the global passive and active network test and monitoring market, Frost & Sullivan is pleased to award Empirix with the 2019 Global Product Line Strategy Leadership Award, one of Frost & Sullivan’s most coveted annual Best Practice awards. Their Best Practice awards recognize outstanding companies for their achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development.
Frost & Sullivan presents this award to the company that has developed a comprehensive product line that caters to the breadth of the market it serves. The award recognizes the extent to which the product line meets customer base demands, and the overall impact it has in terms of customer value and increased market share.
“Empirix was selected for this award, in part, for their ability to rapidly evolve to meet changing customer requirements, build responsive solutions that provide much needed visibility for operations teams, and for their visionary roadmap that is tightly aligned with market direction,” Thomas noted. “These awards are bestowed after conducting extensive in-depth interviews, analysis, and secondary research of key market players. Empirix stood out from the pack because of their broad portfolio, geographic coverage and customer-centric approach. In fact, they have earned global acclaim for their outstanding customer service. These elements position them for continued future growth and are some of the many reasons why they were selected to receive this year’s Product Line Strategy Leadership Award in the global passive and active network test and monitoring market.”
Empirix provides advanced test automation and passive and active network assurance solutions that preserve customer experience and network performance for their diverse, global base of telecommunications, insurance, banking, utilities, and government customers. Their Software-as-a-Service (SaaS) offerings appeal to those adopting cloud solutions and enable new use cases as complex, hybrid network environments become more and more common. Especially notable is Empirix’s mediation layer which ingests data from any source to deliver the deep-dive analysis of an operations support system with the customer experience monitoring capabilities of a probe.
Empirix accepted the award at the Frost & Sullivan awards gala on December 2 in San Antonio, TX.
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Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators and enterprises optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.