Upstream Works Applauded by Frost & Sullivan for Improving Productivity, Agent Experience, and Customer Experience and Value

Upstream Works Applauded by Frost & Sullivan for Improving Productivity, Agent Experience, and Customer Experience and Value

SAN ANTONIO, TX. – March 7, 2023 – Recently Frost & Sullivan analyzed the contact center omnichannel agent engagement market and, based on its results, recognizes Upstream Works with the 2023 North American Customer Value Leadership Award. The company provides...