Best Practices Recognition - In The News
Best Practices Recognition Press Releases
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Alta Resources Applauded by Frost & Sullivan for Optimizing Consumer Interactions, Improving Agent Efficiency, and Achieving Market Leadership
Alta has simplified the interfaces agents navigate and automated backend processes to improve the customer experience and boost agent retention and satisfaction.
Bosch Service Solutions Recognized with Frost & Sullivan’s 2024 Technology Innovation Leadership Award for Revolutionizing the Intelligent Automation Industry with Its Advanced Platform
Bosch Service Solutions (Bosch) stands out with its holistic approach to intelligent automation, focusing on solving complex challenges and delivering exceptional value across multiple industries.
ComplianceQuest Applauded by Frost & Sullivan for Enabling Better Business Decisions, Intelligent Automation, Generative Assistance and Proactive Approach through Predictive AI with Its Digital Quality+ Platform
ComplianceQuest’s Digital Quality+ Platform supports higher user adoption, increased operational efficiency and revenue while managing costs and risks across products, people, partners, processes and performance ultimately resulting in improved data, product quality, and innovation.
Trustwave Applauded by Frost & Sullivan for Consolidating the Security Stack, Enhancing Cyber Resilience, and Securing a Market Leadership Position
Trustwave provides a wealth of managed and professional security services to protect business-critical assets while guiding organizations on their digital transformation and security maturity journeys.
Frost & Sullivan Recognizes Revolv for Simplifying Fleet Electrification with Comprehensive Zero-Emissions Solutions
Revolv’s solution simplifies electric vehicle adoption by acting as a single partner, guiding fleets through complex technology, incentives, and infrastructure challenges.
Daythree Business Services Sdn Bhd Recognized with Frost & Sullivan’s 2024 Malaysian Customer Value Leadership Award for Innovative Tech-Enabled Customer Experience Solutions
Daythree leverages cutting-edge AI and RPA technologies to deliver multilingual, end-to-end customer experience management services, setting a new benchmark in the Malaysian CXM industry.
ST Telemedia Global Data Centres Awarded Frost & Sullivan’s 2024 APAC Company of the Year for Revolutionizing Data Center Services in Asia-Pacific
ST Telemedia Global Data Centres’ groundbreaking AI-ready data centers, superior customer services, and robust sustainability initiatives drive digital transformation across the Asia-Pacific.
AIMed24 Announces Strategic Partnership with Frost & Sullivan
This collaboration will drive the future of healthcare through cutting-edge AI technologies, featuring top experts, keynote speakers, and immersive workshops. Explore AI’s transformative impact on patient care and healthcare advancements at this must-attend global conference.
LabVantage Solutions Applauded by Frost & Sullivan for Its Industry-leading Flexible, Scalable, and Cost-effective LIMS Solutions
LabVantage Solutions’ strategic expansion and robust internal capabilities position it as a leader in the laboratory informatics market, driving advancements and enhancing operational efficiencies for its global clientele.
Exciting Times for The Augmented Connected Worker: Explosive Growth and Vast Opportunities for Innovation
A new piece of software is helping to connect frontline workers with their digital infrastructure
LiveWell Awarded Frost & Sullivan’s 2024 Global Customer Value Leadership Award for Advancing Equitable and Accessible Mental Health Solutions
LiveWell’s app integrates cutting-edge artificial intelligence (AI) and machine learning to provide personalized mental and behavioral health support, fostering user engagement across 27 countries and 9 languages.
Cybellum Receives Frost & Sullivan’s Competitive Strategy Award for its Innovative Product Security Solutions
Cybellum’s strategic approach combines advanced technologies with expert services to ensure comprehensive protection and regulatory compliance for automotive OEMs and suppliers
Frost & Sullivan Awards MC Digital Realty 2024 Japan Company of the Year Award for Leading Data Center Solutions
MC Digital Realty leverages advanced technology and strategic investments to provide comprehensive colocation services in Japan’s data center market, addressing Japanese businesses’ needs for sustainability and AI workloads
AddSecure Awarded Frost & Sullivan’s 2024 Europe Market Leadership Award for Driving Innovation in the European Fleet Management Space
AddSecure leads the European fleet management services industry with its innovative transport solutions, leveraging artificial intelligence and a strong software-as-a-service model to enhance operational efficiency and customer satisfaction.
Frost & Sullivan Applauds IBM for Its Market-leading Contributions to Cryptography and Standards
IBM provides wide-ranging advisory, consulting, and system integration offerings to accelerate an organizations’ journey to become quantum-safe.
Tech Mahindra Awarded Frost & Sullivan’s 2024 Global Competitive Strategy Leadership Award for Revolutionizing Crowdsourcing with Its Gig Economy Solution
Tech Mahindra’s Populii is recognized for transforming the crowdsourcing ecosystem by integrating artificial intelligence (AI) and a global community of gig workers to deliver scalable and flexible solutions across industries.
OM1 Earns Frost & Sullivan’s 2024 North American New Product Innovation Award for Transforming Real-world Evidence Analytics Solutions Industry with Its Pioneering AI-powered Platforms
OM1’s innovative solutions, such as Orion, Lyra, and Polaris, are revolutionizing patient journey analysis and clinical research through deep AI integration and highly personalized insights.
Intel 471 Applauded by Frost & Sullivan for Providing Granular Insights and Finished Intelligence on the Latest Cyber Threats with Its Cyber Intelligence Cloud Platform
Intel 471’s CTI platform empowers organizations to navigate complex threats, improve visibility across digital assets, and proactively secure their environments against evolving cyber risks.
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WALLIX Recognized for Providing Superior Privileged Access Management Technologies to Its Customers
WALLIX delivers cost-effective and flexible cybersecurity products to prevent data breaches and streamline productivity.
Frost & Sullivan Recognizes Infosys for Accelerating Digital Transformation, Addressing Real-world Problems, and Maximizing Value for Clients with Its Applied AI Offering
Infosys’ solution offering delivers a positive experience, improves efficiency and data privacy, reduces cost and time to market
ccc Applauded by Frost & Sullivan for Delivering Exceptional Customer Experiences and High-performance Results for Business Process Optimization (BPO) Clients
ccc by stc adapted very quickly to the new environment, implementing cutting-edge technologies to drive digital transformation that ensures the best customer experience and opens up new business horizons.
NICE Applauded by Frost & Sullivan for Optimizing Contact Center Efficiency, Reliability, and Flexibility with Its Comprehensive Workforce Management Suite
NICE’s workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs, enhances overall customer loyalty, and improves agent productivity.
Lumigo Applauded for Simplifying Complex Business App Architectures with its Cloud-native App Observability Platform
The Monitoring and Debugging Platform provides outstanding user experience, easy onboarding, and full self-serve capabilities, helping businesses benefit from the tremendous value of modern cloud architectures
Frost & Sullivan Awards Microsoft with the Platform of the Year for its IoT Solutions
The Azure IoT Platform enables enterprises to expand features, add applications, and/or scale their systems during integration.
Losant Earns Frost & Sullivan’s 2022 Global Technology Innovation Leadership Award for Its Innovative and Customizable IoT Platform
The company provides a world-class and easy-to-use platform to build sophisticated IoT applications while reducing time to market.
Zoom Awarded 2021 Global Webinars and Virtual Events Market Leadership Award for Its Powerful and Innovative Communications Tools
Zoom offers an outstanding and reliable video meeting experience to meet the increasing demand of global businesses for digital events
Frost & Sullivan Recognizes AeC as Company of the Year for Its Innovative Customer Service Outsourcing Services
The customer experience outsourcing services deliver operational efficiency, financial stability, and governance capabilities, helping customers grow, engage regularly, and improve their chain of service
Thrio Applauded by Frost & Sullivan for Enabling Easy Innovation and Satisfying Critical Needs
In the Contact Center-as-a-Service Market, Thrio’s CCaaS platform offers fully containerized deployment, management, scaling, and redundancy with near 100% uptime and no maintenance windows.
Pelatro Applauded by Frost & Sullivan for Enabling Customer Value and Loyalty Management with Its Customer Engagement Hub
The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions.
KM2 Solutions Lauded by Frost & Sullivan for Expanding in the Customer Experience Outsourcing Market through a Solid Acquisition Strategy
KM2 employs a mix of human expertise and automation to deliver rapid, accurate, and cost-efficient services to clients of all sizes
VMware Recognized by Frost & Sullivan for Customers Launching New Business Ecosystems at Scale with its Enterprise-Grade Blockchain Platform
VMware delivers a highly scalable blockchain platform, enabling the use of multiple smart contract languages and shorter time to production
Frost & Sullivan Hails Crestron for Addressing the Opportunities and Challenges of Hybrid Work with Its Video Collaboration Solutions and Competitive Strategy
The Flex Digital Workplace Technology platform offers flexibility, the best collaboration experience, and a high level of security, serviceability, reliability, and management
Frost & Sullivan Commends ServicePower for its Forward-thinking Approach to Field Service Management With Its ServicePower Enterprise Suite
The ServicePower Enterprise Suite provides hard-dollar benefits and offers a unique modular approach to its portfolio design.
Frost & Sullivan Recognizes Eurotech for Delivering High-quality Internet of Things (IoT) Solutions that Enhance Productivity and Easily Integrate with Third-party Apps
Eurotech is at the forefront of the edge computing market, with its high-performance edge computing services and cloud integrations.
Wiliot Applauded by Frost & Sullivan for Building Sustainable and Effective Customer Relationships and Experiences with Its Low-energy Internet of Things (IoT) Pixel Tags
The scalable, sustainable, and affordable IoT Pixel Tags prevent overstocking, reduce supply chain inventory, save capital, reduce carbon footprint, and improve customers’ operational efficiency.
Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt Collection with Its Omnichannel Outbound Solutions
Alvaria provides exceptional and cost-effective outbound campaign management tools that substantially enhance customer experience in the contact center industry.
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