Best Practices Recognition - In The News
Best Practices Recognition Press Releases
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Tech Mahindra Awarded Frost & Sullivan’s 2024 Global Competitive Strategy Leadership Award for Revolutionizing Crowdsourcing with Its Gig Economy Solution
Tech Mahindra’s Populii is recognized for transforming the crowdsourcing ecosystem by integrating artificial intelligence (AI) and a global community of gig workers to deliver scalable and flexible solutions across industries.
OM1 Earns Frost & Sullivan’s 2024 North American New Product Innovation Award for Transforming Real-world Evidence Analytics Solutions Industry with Its Pioneering AI-powered Platforms
OM1’s innovative solutions, such as Orion, Lyra, and Polaris, are revolutionizing patient journey analysis and clinical research through deep AI integration and highly personalized insights.
Intel 471 Applauded by Frost & Sullivan for Providing Granular Insights and Finished Intelligence on the Latest Cyber Threats with Its Cyber Intelligence Cloud Platform
Intel 471’s CTI platform empowers organizations to navigate complex threats, improve visibility across digital assets, and proactively secure their environments against evolving cyber risks.
Frost & Sullivan Recognizes Keysight’s Network Packet Brokers with 2024 New Product Innovation Award
Keysight delivers scalable, high-performance, and highly flexible network visibility solutions for efficient network monitoring, threat detection, analysis and response
DATAMARK Technologies Applauded by Frost & Sullivan for Advancing Location Determination Capabilities and Data Accuracy with Its Improved GIS and Indoor Mapping Solution
DATAMARK INSIDE empowers first responders to visualize buildings in 3D, pinpoint the floor levels of 911 callers, and improve situational awareness for more precise and efficient emergency response planning and management.
Chunghwa Telecom Applauded by Frost & Sullivan for Exceptional Customer Value with 5G and Market-leading Telecom Innovation
Chunghwa Telecom leverages its widest and fastest 5G mobile network to better assist customers with digital transformation and meet the demands of smart applications.
NTT TechnoCross Recognized with Frost & Sullivan’s 2024 Company of the Year Award for Leading Innovation in Japanese Privileged Access Management Solutions
NTT TechnoCross excels in developing innovative privileged access management (PAM) solutions tailored for the Japanese market, combining ease of use with robust security features.
IQVIA Applauded by Frost & Sullivan for Improving the Performance of QARA Professionals, Patient Safety, and Commercial Performance with Its AI Solutions
IQVIA’s AI solutions streamline workflows, drive automation to connect process improvements, and provide insights into individual activities, improving patient safety and commercial performance.
Transcom Applauded by Frost & Sullivan for Delivering Excellent Customer Services and Experiences, and its Competitive Strategies
Transcom connects deep-seated domain and operational knowledge with state-of-the-art technology, redefining outsourcing services and helping enterprises elevate business performance.
Utimaco Applauded by Frost & Sullivan for Improving Public-Key Encryption and Data Security and for Its Competitive Strategies
Utimaco offers comprehensive and industry-specific expertise by working on complex design and implementation projects with diverse organizations that have distinct security needs and requirements
Phesi Receives Frost & Sullivan’s Global Enabling Technology Leadership Award for Revolutionizing Clinical Development with Its Trial Accelerator Platform
Phesi’s Trial Accelerator™ Platform empowers trial sponsors to make informed decisions swiftly, expediting drug development timelines while upholding the highest standards of data integrity and patient-centricity.
Cambridge Mobile Telematics Earns Frost & Sullivan’s 2024 Market Leadership Award for Leading Innovations in the Telematics Insurance and Connected Claims Industry
Cambridge Mobile Telematics’s highly advanced and customer-focused platform delivers superior risk management and streamlined claims processes, redefining telematics insurance and the future of mobility.
NCS Awarded Singapore Company of the Year by Frost & Sullivan for its Differentiated Managed IT Services and Market-Leading Position
NCS’s breadth and depth of expertise, scalability, and diverse talent pool underpin its success, positioning it at the forefront of evolving market demands and growing its APAC client base.
Teleperformance in India Recognized by Frost & Sullivan with the 2024 Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing Industry
Teleperformance in India leverages the country’s vast talent pool to offer offshore solutions for global brands and is the designated Center of Excellence (CoE) for digital CX services, back-office, and transformation solutions.
Embracing Data to Create Value for Cardiovascular Health Services Optimization
Healthcare providers are using digital tools to enhance cardiovascular care, focusing on data-driven strategies to improve outcomes. Discover how technology and analytics are transforming patient care and highlights insights from industry experts on the future of cardiovascular services.
Frost & Sullivan Awards Avance Clinical for Global Biotech CRO Excellence, Highlighting Agility, Responsiveness, Customer Value, and Proven Ability to Expedite Quality Clinical Programs
Avance Clinical streamlines its biotech clients’ clinical trial operations, workflows, and data management, optimizing study efficiencies, minimizing costs, and accelerating trial timelines.
VXI Applauded by Frost & Sullivan for Delivering Exceptional & Compelling CX Journeys & Customer Value with Its GenAI Digital Technologies
VXI’s next-generation technologies augment contact center employee/agent capabilities, enabling them to assist customers effortlessly while ensuring increased productivity and performance.
HP Awarded Frost & Sullivan’s 2024 Global Customer Value Leadership Award for Its Outstanding Innovations in the Gaming Headset Industry
HP’s HyperX brand leverages cutting-edge technology and community engagement to deliver superior comfort, sound quality, and long battery life in its gaming headsets, setting a new standard for global users.
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Losant Earns Frost & Sullivan’s 2022 Global Technology Innovation Leadership Award for Its Innovative and Customizable IoT Platform
The company provides a world-class and easy-to-use platform to build sophisticated IoT applications while reducing time to market.
Zoom Awarded 2021 Global Webinars and Virtual Events Market Leadership Award for Its Powerful and Innovative Communications Tools
Zoom offers an outstanding and reliable video meeting experience to meet the increasing demand of global businesses for digital events
Frost & Sullivan Recognizes AeC as Company of the Year for Its Innovative Customer Service Outsourcing Services
The customer experience outsourcing services deliver operational efficiency, financial stability, and governance capabilities, helping customers grow, engage regularly, and improve their chain of service
Thrio Applauded by Frost & Sullivan for Enabling Easy Innovation and Satisfying Critical Needs
In the Contact Center-as-a-Service Market, Thrio’s CCaaS platform offers fully containerized deployment, management, scaling, and redundancy with near 100% uptime and no maintenance windows.
Pelatro Applauded by Frost & Sullivan for Enabling Customer Value and Loyalty Management with Its Customer Engagement Hub
The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions.
KM2 Solutions Lauded by Frost & Sullivan for Expanding in the Customer Experience Outsourcing Market through a Solid Acquisition Strategy
KM2 employs a mix of human expertise and automation to deliver rapid, accurate, and cost-efficient services to clients of all sizes
VMware Recognized by Frost & Sullivan for Customers Launching New Business Ecosystems at Scale with its Enterprise-Grade Blockchain Platform
VMware delivers a highly scalable blockchain platform, enabling the use of multiple smart contract languages and shorter time to production
Frost & Sullivan Hails Crestron for Addressing the Opportunities and Challenges of Hybrid Work with Its Video Collaboration Solutions and Competitive Strategy
The Flex Digital Workplace Technology platform offers flexibility, the best collaboration experience, and a high level of security, serviceability, reliability, and management
Frost & Sullivan Commends ServicePower for its Forward-thinking Approach to Field Service Management With Its ServicePower Enterprise Suite
The ServicePower Enterprise Suite provides hard-dollar benefits and offers a unique modular approach to its portfolio design.
Frost & Sullivan Recognizes Eurotech for Delivering High-quality Internet of Things (IoT) Solutions that Enhance Productivity and Easily Integrate with Third-party Apps
Eurotech is at the forefront of the edge computing market, with its high-performance edge computing services and cloud integrations.
Wiliot Applauded by Frost & Sullivan for Building Sustainable and Effective Customer Relationships and Experiences with Its Low-energy Internet of Things (IoT) Pixel Tags
The scalable, sustainable, and affordable IoT Pixel Tags prevent overstocking, reduce supply chain inventory, save capital, reduce carbon footprint, and improve customers’ operational efficiency.
Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt Collection with Its Omnichannel Outbound Solutions
Alvaria provides exceptional and cost-effective outbound campaign management tools that substantially enhance customer experience in the contact center industry.
itel Applauded by Frost & Sullivan for Delivering Superior Customer Experience with Its Customer Support Services and Solutions
itel’s customer support services and solutions save costs, improve efficiencies, and enhance customer experiences
TaskUs Applauded by Frost & Sullivan for Delivering a Seamless and Effortless Customer Experience (CX) with Its Next-generation CX Solutions
The next-generation CX solutions empower enterprises to perform seamless transactions faster; reduce costs; save agent time; and increase efficiency, productivity, and customer satisfaction.
Contentsquare Recognized by Frost & Sullivan for Its Market Leadership Position and Digital Experience Analytics Platform
The company’s platform delivers intelligence on customer experience to increase user conversion, revenue, and engagement to drive business growth.
Frost & Sullivan Recognizes Kyndryl for Solutions that Enable Fast, Seamless Migration and Management of Critical Legacy ERP Workloads
Kyndryl’s suite of managed ERP services offer customers technology, expertise, and service in a client focused experience.
CDW Lauded by Frost & Sullivan for Expanding Its Services Portfolio to Help Customers Navigate Their Digital Transformation Journey
A strong acquisition strategy has enabled CDW to obtain deeper system integration expertise and solutions to address diverse customer requirements
Palo Alto Networks Lauded by Frost & Sullivan for Protecting Organizations against Modern Cybersecurity Threats
Palo Alto Networks is well-positioned in the Indian network security market for delivering a spectrum of advanced cybersecurity solutions to organizations and enterprises
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