Strategic Imperative
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Will YOUR Organization survive the Enterprise Wireless Services Transformation?

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Strategic Imperatives For Enterprise Wireless Services

01

Leveraging high speed, low latency, and high availability 5G wireless connectivity as the foundational pillar of enterprise digital transformation.

02

Deploying fixed wireless access, private networks, and network slicing to support resilient, network-dependent communication and collaboration applications.

03

Implementing ‘always-on’ connected solutions to drive enterprise sustainability goals and improve customer and partner service delivery.

GROWTH GAP

How do you shift from where you are to what you want to become? How do you fill the gap?

Based on those strategic imperatives the gap between where you are now and where you need to be to achieve transformational growth is daunting.

GROWTH CONTENT

Growth Opportunities for Enterprise Wireless Services

5G smartphones

4G to 5G upgrades

Prolific uptake of higher-value, unlimited mobile phone plans, and the growing demand for smartphone accessories and connected wearables will ensure that smartphones remain an attractive opportunity for communications service providers (CSPs).

Open Network Interfaces

Open Network Interfaces

5G networks will be positioned as innovation platforms to support business-to-business (B2B) and B2B2X services through an ecosystem-centric framework.

resource management software

Next-generation Digital Support Systems

The modernization of operations support systems (OSS) and business support systems (BSS) is critical to drive growth in 5G services. Investments in these platforms should be prioritized to help monetize 5G and empower network transformation.

Wireless Indoor Systems

Wireless Indoor Systems and Small Cells

The launch of 5G triggers innovation in small cells and indoor systems to strategically enable mobile network coverage extension and service availability across in-building environments, generating large volumes of network traffic.

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Our work is focused exclusively on identifying the growth opportunities of the future and evaluating companies that are best positioned to take advantage of them. The Frost Radar™ is a robust analytical tool that allows us to evaluate companies across two key indices: their focus on continuous innovation and their ability to translate their innovations into consistent growth.

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BEST PRACTICES RECOGNITION

Recognizing Excellence and Leadership in Enterprise Wireless Services for 20 years

Our best practices analysis provides in-depth examination of successful strategies and tactics used by leading companies across all industries, and offers recommendations for implementation to drive performance and success

1
Verizon Communications

2022 Product Leadership Award-—Enterprise Fixed Wireless Access, United States

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2
Netcracker

2022 Technology Innovation Leadership Award-—OSS/BSS Technology, Global

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3
Kajeet

2022 New Product Innovation Award-—Private Wireless Networks for Education, Global

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4
Singtel

2022 Technology Innovation Leadership Award-—5G Enterprise Technology, Asia-Pacific

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5
EDOTCO

2022 Company of the Year Award-—Telecoms Towers, Asia-Pacific

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6
Axiata Group Berhad

2022 Company of the Year Award-—Telecommunications Group, Asia-Pacific

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7
CSG International

2021 Product Leadership Award-—OSS BSS Technology, Asia-Pacific

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1800 Global Research
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Growth Council Think Tank Series

Growth Opportunities in Global Wireless Network Infrastructure

Which technologies will spur growth and revolutionize wireless infrastructure?

connected enterprises
Growth Opportunities in Wireless Wide Area Network (WAN) in Americas

How will 5G help in building resilient and connected enterprises of the future?

Distribution Channel Optimisation in Global Enterprise Wireless Services

Building a robust partner ecosystem for differentiated enterprise solutions

Growth Opportunities in Enterprise Wireless Services in Americas

Will network slicing empower flexible, on-demand, and dedicated connectivity?

Metaverse Impact life
Technology Strategies in Enterprise Wireless Services in Americas

How will 5G prove to be fundamental for the success of the Metaverse?

mobile advertising
Growth Opportunities in Enterprise Wireless Services in Asia

Which platforms, tools, and strategies are driving growth in mobile advertising?

mobile payments
Growth Opportunities in Enterprise Wireless Services in Asia

Are sustainable business models catalysing transformation in mobile payments?

5G's Ability to Support Diverse Use Cases across Multiple Industries Fuels Adoption in Asia-Pacific
Technology Strategies in 5G Services in Asia

Why 5G is not just another "G"?

connectivity strategy
Growth Opportunities in Fixed Wireless Access in Americas

Will fixed wireless emerge as the go-to connectivity strategy for enterprises?

Customer Strategy in Next Generation 911 in Americas

Will the proliferation of IoT ignite new opportunities in next generation 911?

customer value
Competitive Strategy in Enterprise Wireless Services in Americas

Strategies to enhance customer value in wireless communications

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Enterprise Wireless Services Experts

A global team that is solving some of the world’s most complex business challenges

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    Alexander Michael Growth Coach
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    Vikrant Gandhi Growth Expert
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Seizing Wireless Opportunities to Accelerate Enterprise Digital Transformation

Embracing hyperconnectivity for improved operations
The 5G revolution is upon us. Organizations globally are embracing the opportunities presented by agile, adaptable, and always-on wireless technologies that help them optimize business processes, create, support, and scale new products and services; improve collaboration among employees and partners; and become more data-driven. In this dynamic business landscape where digital transformation is critical to remain competitive, businesses are increasingly turning to intelligent network solutions to meet evolving customer needs and foster innovation—Is your team equipped to evaluate, prioritize, and pinpoint the optimal solutions that bolster network resilience at your organization?

Verizon

With the introduction of integrated technology solutions that combine 5G technology with innovative computing, service delivery and network operations, frameworks such as multi-access edge computing (MEC), network slicing, fixed wireless access (FWA), and network function virtualization (NFV), are magnifying the ability of enterprise to embed wireless solutions into the very core of business operations. The barriers to entry in wireless technologies have also reduced considerably with more device choices, economical service options, and spectrum democratization — Amid this revolution, which growth opportunities will empower your organization to maximize the ROI on your enterprise wireless investments?

Future-ready Wireless: Navigating Growth Barriers
With software running in the cloud, 5G represents a fundamental shift in communication network architectures, poised to accelerate revenue generation through new services that 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices facilitate. On the path to maximizing the prevalence of 5G across enterprises, businesses face the uphill task of navigating an increasingly complex and interlinked ecosystem of information technology, operations support systems (OSS), and business support systems (BSS). Further, obstacles like network congestion, security vulnerabilities, interoperability issues, and scalability concerns pose significant hurdles on the journey towards wireless excellence and seamless network-dependent communication — Which growth processes will empower your teams to thwart implementation hurdles in this space?

To reap the full benefits of high speed and bandwidth, low latency, improved reliability, and intelligent decision-making, organizations are being challenged to rapidly overthrow bottlenecks in existing infrastructure, transport networks, business models, and partner ecosystems.

  • Does your leadership team have a future-proof enterprise wireless strategy in place to optimize workloads amid rising competitive intensity?
  • How will you foster a culture of innovation while integrating disruptive technologies in your existing wireless infrastructure?
  • How will you identify the right tools, applications, and platforms to secure your wireless network?

Agile Today, Thriving Tomorrow: Seizing the Benefits of Next-Gen Enterprise Wireless Services
Enterprises that fail to embrace the advantages of software-focused network strategies risk falling behind in an increasingly competitive and interconnected world. Further, the successful implementation and utilization of wireless technologies across industries necessitates a comprehensive evolution of services, infrastructure, and communication strategies to meet the unique requirements of modern businesses. With 5G, communications service providers (CSPs) can deliver unparalleled customization, control, and assurance to customers across public and private network deploymentsHow can CIOs, network engineers, infrastructure providers, and integrators better collaborate to deliver next-gen enterprise wireless solutions?

To remain competitive and thrive, wireless suppliers, infrastructure providers, and technology vendors are tasked with prioritizing the development and deployment of robust network infrastructure, which can support mission-critical cloud applications, IoT devices, and emerging technologies. Intelligent network automation holds the key to success, with its promise of empowering industry incumbents to optimize network costs and power consumption, while delivering a dynamic customer experience (CX). Further, with the global network infrastructure industry poised to cross $73 billion by 2027, CSPs must gear-up to capitalize on emerging growth opportunities from 5G network roll outs.

  • Are your teams ready to automate service life cycles across different domains leveraging enhanced network inventory, service provisioning, network configuration, and fault management?
  • How will your organization monetize new business models like SaaS-based 5G to unlock additional revenue streams?
  • Do you have a structured growth pipeline management framework to identify the latest opportunities in enterprise wireless services?

Are You Ready to Evaluate Your Enterprise Wireless Services Alignment and Transform Your Business?
To navigate evolving business ecosystems, companies across the ICT continuum must identify and overcome crucial growth barriers. The key to success is finding the right opportunities that align with your growth vision and implementing the best-fit strategies. Frost & Sullivan has over six decades of experience in connecting global mega trends, emerging technologies, and new business models to drive radical growth. We help companies identify, evaluate, and prioritize best-fit opportunities that empower them to thrive through change.

Let us guide you through your transformation journey by working collaboratively with the ecosystem community of companies in the enterprise wireless services continuum. This journey is fuelled by four powerful components, ensuring your success in navigating industry changes:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our Think Tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on transformational growth strategies for enterprise wireless services.
  • Designate your company as a Company to Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Act now to thrive in the face of industry transformation!

From Missed Opportunities to Action: Accelerating Innovation in Enterprise Wireless Services

Advanced Connectivity: Driving Enterprise Growth with 5G
In today’s dynamic and cognitive era, transformative mega trends such as urban expansion, evolving patterns of workforce location and timing preferences, and the emergence of new business models like the sharing economy, innovation to zero, and ecosystem-based co-creation is revolutionizing the future of connectivity, ushering in a new era of innovation and opportunity. Now, theNetcracker compression of customer value chains and the integration of digital technologies is driving a seismic change in how enterprises approach wireless strategies and design advanced connectivity solutions — How can your business strike a balance between innovation and security in your wireless ecosystem to protect against potential vulnerabilities?

With global 5G connections poised to surpass 2.5 billion by 2025, developments in cutting-edge technologies like radio access networks (RANs), fixed wireless access (FWA), network function virtualization (NFV), network automation, large language model (LLM) applicability in telecoms, and Wi-Fi 6 are set to revolutionize industries and enterprises, supported by breakthroughs in artificial intelligence (AI), internet of things (IoT), cloud, and edge computing.

  • Are your teams ready to leverage the potential of 5G and AI to spur innovations within your industry?
  • What applications, best practices, and growth opportunities will emerging wireless technologies unlock within specific industries?

 

Bridging the Growth Gap: Uniting Businesses with Seamless Connectivity
Next-generation wireless networks offer boundless opportunities for businesses to improve communication and collaboration. But this landscape of limitless potential also brings forth a widening growth gap. Despite the vast total addressable market (TAM) encompassing diverse sectors and industries that could benefit from wireless connectivity solutions, there remains a significant divide between TAM and the serviceable available market (SAM) for communication service providers (CSPs). This discrepancy arises due to various factors:

  • Infrastructure and Technology Limitations – The infrastructure that CSPs require to support enterprise wireless services may be inadequate or underdeveloped in certain regions and geographies. This includes limited network coverage, insufficient internet connectivity, or outdated hardware — Has your business aligned its vision and team to capitalize on the opportunity universe emerging from this growth gap?
  • Affordability and Budget Constraints – Holistic wireless solutions are often associated with hefty infrastructure expenditure, and not all businesses have the financial means to invest in these services. Especially for smaller or budget-conscious companies, the cost of implementing wireless solutions may be prohibitive — What frameworks will help you evaluate the potential ROI benefits of your wireless investments?
  • Industry-specific Requirements – Some sectors have unique needs that may not align with the capabilities of existing enterprise wireless services. For instance, highly regulated industries such as healthcare and finance may have specific security and compliance needs that not all wireless providers can cater to— How can CSPs better prepare their infrastructure to customize their solution portfolios?

Embracing the New Realities of a Wireless Future
At present, wireless technology predominantly serves as the means to connect employees within organizations. However, innovations in network automation and next-generation wireless have the potential to unlock a myriad of new possibilities, revolutionizing the way machines, customers, employees, and networks interact with each other. This implies that connected machines and devices inside buildings, campuses, and enterprises can hasten the realization of meta factories, telehealth, smart cities, and autonomous mobility— Does your organization have a structured growth pipeline management system to identify and capitalize on the right opportunities?

Now, fulfilling the potential of 5G and other advanced wireless technologies entails a dynamic and intricate ecosystem of key players, spanning wireless carriers, equipment manufacturers, infrastructure providers, and cloud platform suppliers. Further, assembling a comprehensive solution often involves harnessing capabilities and technologies from various providers. In the quest to deliver holistic solutions and gain a competitive edge, the enterprise networking realm is witnessing a proliferation of groundbreaking partnerships, alliances, and collaborations among both enterprises and vendors — often uniting former competitors.

  • How will you analyse technology trends in enterprise wireless solutions against the growth opportunities they spark?
  • Which strategic partnerships and collaborations should your business prioritize to overcome wireless infrastructure limitations?
  • How will you establish competitive differentiation through technology-enabled services that maximize customer value?

Are You Aligned for Success in Enterprise Wireless Services?
To navigate evolving business ecosystems, companies across the ICT continuum must identify and overcome crucial growth barriers. The key to success is finding the right opportunities that align with your growth vision and implementing the best-fit strategies.

Frost & Sullivan has over six decades of experience in connecting global mega trends, emerging technologies, and new business models to drive radical growth.

Let us guide you through your transformation journey by working collaboratively with the ecosystem community of companies in the Enterprise Wireless Services continuum. This journey is fuelled by four powerful components, ensuring your success in navigating industry changes:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our Think Tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on transformational growth strategies for Enterprise Wireless Services.
  • Designate your company as a Company to Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Start Your Transformation Journey Here

Charting a Path to Enterprise Wireless Services Excellence: Embracing the Ecosystem, Innovation, and Collaboration

Is your organization appropriately identifying and targeting the relevant components of enterprise wireless services ecosystem into its overall strategy to drive sustainable growth and success? In today’s dynamic business landscape, Next Generation Wireless Services have become the foundational drivers of connectivity, positioning themselves at the vanguard of a transformative expedition. This journey is about leveraging a diverse ecosystem, which optimizes wireless services and sparks innovation with cutting-edge technology like 5G, Internet of Things (IoT), artificial intelligence (AI), data-driven decisions, robust security, and collaboration. To excel in this era, engaging with the Enterprise Wireless Services Ecosystem is an indispensable strategic imperative.  Enterprise wireless services thrive on collaboration, relying on seamless cooperation among a multitude of ecosystem players, including technology providers, service providers, and solution partners.

Embracing the Evolution of the Ecosystem
By actively embracing the Enterprise Wireless ecosystem, organizations can position themselves at the forefront of wireless solutions evolution, gaining a competitive edge and delivering seamless connectivity and collaboration. To harness this potential, consider the following questions:

  • Are you leveraging disruptive technologies for enhanced connectivity in your Enterprise Wireless initiatives?
  • Is your organization optimizing your wireless solutions according to industry best practices, thereby enhancing operational efficiency and overall service excellence?
  • How effectively is your organization adhering to industry standards through benchmarking in your Enterprise Wireless Services?

Advanced Connectivity Solutions: Embrace the latest wireless technologies like 5G, Wi-Fi 6, and beyond. These technologies offer higher bandwidth, lower latency, and increased reliability, which are crucial for various enterprise applications. How can you leverage 5G’s higher data rates and network capacity to support your enterprise applications?

IoT Integration: Internet of Things is increasingly reliant on wireless connectivity. Explore how your organization can benefit from IoT devices and sensors to improve efficiency and data-driven decision-making. What best practices can your company implement to safeguard the increasing traffic and diverse devices associated with IoT?

Edge Computing: Leverage edge computing to process data closer to the source, reducing latency and enhancing real-time decision-making. What are the infrastructure and resource requirements for implementing edge computing in your organization?

Network Slicing: Network slicing should be utilized to divide the network into multiple customized virtual networks, each tailored to specific use cases. Are you effectively customizing network parameters within your network slices to meet the specific requirements of your applications and services?

Network Management and Monitoring: Invest in advanced network management and monitoring tools that provide real-time insights into your wireless infrastructure’s performance. Implement predictive analytics to proactively address potential issues and optimize network resources. How can your team ensure that predictive analytics are effectively implemented to address potential issues and optimize network resources?

A 2023 Victory in Mobile Communications Excellence
In recognition of its exceptional achievements, AT&T has been honored with the 2023 United States Company of the Year Award in the mobile communications industry by Frost & Sullivan. This esteemed accolade underscores AT&T’s outstanding performance, citing its stellar growth strategy and unparalleled operational excellence as key contributors to this well-deserved recognition.

Navigating Mobile Excellence: Pivotal Questions for Organizational Growth

  • Nationwide 5G Advancements: AT&T has substantially increased download speeds for its 5G customers with expanded mid-band deployments, resulting in a markedly improved customer experience on a national scale. How does your team strategically scale up 5G mid-band deployments for nationwide customer mobile experiences?
  • Holistic Customer Focus: Acknowledging the paramount importance of both customer acquisition and retention, AT&T has recalibrated its promotional strategy to give equal weight to attracting new customers and ensuring the satisfaction and loyalty of existing ones. Are you effectively balancing promotional strategy to ensure equal emphasis on attracting new customers and retaining existing ones?
  • Mobile-Centric Operational Emphasis: Recognizing the heightened value of mobile phone connectivity, AT&T has aligned its sales, network, device, and customer service functions to provide optimal value for smartphone users. While fixed wireless access (FWA) remains integral to complement the fiber strategy, it also serves as a strategic tool to address emerging opportunities in both business and consumer segments. How can FWA be strategically employed to complement your fiber strategy, addressing emerging opportunities in both business and consumer segments?
  • Integrated Telecommunication Services: With 5G and fiber as the cornerstones of connected societies for the foreseeable future, AT&T is strategically positioned to support the digital landscape. Leveraging its robust network infrastructure and nationwide 5G coverage, AT&T’s flagship offering, MEC (multi-access edge computing), demonstrates interoperability with IoT devices. Are you leveraging 5G and fiber as foundational elements to support the digital future?

Accelerate Your Transformation: Unlocking Enterprise Wireless Success with Frost & Sullivan’s Strategic Framework
Let us guide you through your transformation journey by working collaboratively with the ecosystem community of companies in the enterprise wireless services ecosystem. This journey is fuelled by four powerful components, ensuring your success in navigating industry changes:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our Think Tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on transformational growth strategies for enterprise wireless services.
  • Designate your company as a Companies2Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Start Your Transformation Journey Here

Companies to Action: Driving the 5G Evolution with Innovative Solutions and Services

Transforming Telecommunications for a Connected World

The introduction of the fifth generation of wireless technology (5G) is transforming the global telecommunications industry. The global 5G network infrastructure industry is rapidly expanding beyond traditional communications service providers (CSPs) to include enterprises across various verticals exploring private 5G networks. This transformation is highlighting the importance of 5G’s core components: radio access network (RAN), transport, and core/edge networks, across both public and private spheres. The focus is moving towards optimizing and expanding 5G network infrastructure, alongside continued investment in legacy technologies like 4G, and maintaining 2G and 3G networks.

  • How is your organization adapting to the evolving landscape of global network infrastructure to capitalize on the opportunities presented by 5G?
  • Is your team equipped to leverage 5G RAN, transport networks, and edge/core networks to foster innovation in enterprise wireless services?

Shaping the Future of Connectivity:

The 5G infrastructure industry is evolving from its 4G counterpart, fostering a competitive environment that enhances innovation, allowing for a multitude of suppliers to contribute across the network spectrum. These pioneers play a crucial role in guiding businesses through network integration complexities and ensuring robust cybersecurity. Leveraging Big Data, guaranteeing system compatibility, and managing connectivity costs. Through their endeavors in hardware/software advancements, next-gen networking solutions, and strategic growth initiatives, these entities are at the forefront of enabling a seamless transition to 5G.

Ecosystem Players at the Forefront of 5G Network Infrastructure
Ericsson stands out in the 5G network innovation landscape, boasting 145 live 5G networks across 63 countries. Ericsson focuses on the CSP industry while expanding into enterprise sectors through its acquisition of Cradlepoint.
 
Huawei’s extensive product portfolio spans all areas of 5G and prior network generations, supported by significant R&D investments. Known for scaling its innovations globally, Huawei’s broad focus includes consumer and enterprise products alongside its CSP network infrastructure business, offering a competitive edge.
 
Nokia has successfully scaled its innovations across various network generations, currently reporting 98 live 5G operator networks. Nokia’s diverse offerings include open and virtual RAN solutions, alongside traditional RAN, targeting beyond the CSP sector to large enterprises with private network solutions.
 
How are you leveraging industry best practices in 5G network infrastructure to secure a competitive advantage in enterprise wireless services?
 
Click here to learn more.

 

Monetization Strategies in the 5G Infrastructure Evolution

Next-generation services powered by 5G technology, such as network slicing, multi-access edge computing (MEC), and intricate business-to-business-to-anything (B2B2X) models, are crucial for unlocking the vast potential of 5G. These strategies enable communication service providers (CSPs) to leverage 5G’s enhanced network agility and intelligence, powered by cutting-edge technologies like artificial intelligence (AI), machine learning (ML), and open radio access network (RAN). Enabling the delivery of high-performance, customizable solutions for a wide range of applications, from ultra-reliable, low-latency communications to extensive Internet of Things (IoT) networks.

Companies at the Forefront of 5G Monetization
Amdocs offers a vast array of software and services to around 400 clients, including a full suite of solutions for 5G network operations, service monetization, and customer experience enhancement.
 
Netcracker Technology presents the Netcracker Digital Platform, a digital-native, open, and modular foundation for digital experiences, 5G/IoT models, and intelligent automation. Offering comprehensive solutions for network/service automation, monetization, and customer engagement.
 
Ericsson focuses on integrated 5G monetization through software and services for telecom providers and enterprises. It advocates for a cohesive business support systems (BSS) / operational support systems (OSS) strategy within a global network platform, partnering with leading cloud providers to optimize 5G solutions.
 
Which Enterprise Wireless Service providers deliver customized network solutions and services that align with your organization’s growth goals?
 
Click here to learn more.

 

Are You Ready to Lead in the Transformative World of Enterprise Wireless Services?

In the rapidly evolving Enterprise Wireless Services ecosystem, proactive companies are striking an optimal balance between innovation and growth. Standing out in this competitive arena, characterized by constant technological advancements, requires excellence in strategic planning, competitive analysis, product differentiation, and adaptation to regional and regulatory nuances. As the landscape evolves with industry integrations, shifting regulations, and surging data demands, leading companies in the 5G and enterprise wireless service domain are distinguished by their strategic foresight and innovative capabilities. Companies that excel in these areas can position themselves as a ‘company to action,’ poised for significant expansion in this dynamic industry.

Does your company possess a robust growth strategy to distinguish itself as a ‘company to action’ within the Enterprise Wireless Services ecosystem?

About Frost & Sullivan

Frost & Sullivan, the growth pipeline company, enables clients to accelerate growth and achieve best-in-class industry positioning in terms of innovation and leadership. The company’s ‘Growth Pipeline-as-a-Service’ provides corporate management teams with transformational strategies and best-practice models that catalyze growth opportunity generation, evaluation, and implementation. Let us coach you on your transformational journey, while we actively support you in fostering collaborative initiatives within the global leasing & rental ecosystem. This journey is fueled by four powerful components, ensuring your success in navigating dynamic business and industry landscapes.

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our think tanks.
  • Join Frost & Sullivan’s Growth Council and become an integral member of a dynamic community focused on identifying growth opportunities and addressing critical challenges that influence industries.
  • Designate your company as a Companies to Action to maximize your exposure to investors, new M&A opportunities, and other growth prospects.