Strategic Imperative

Will YOUR Organization survive the Supply Chain and Logistics Services Transformation?

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Strategic Imperatives For Supply Chain and Logistics Services


Amplifying visibility and traceability along the supply chain to tackle obstacles, eliminate bottlenecks, and effectively monitor movement in a high-pressure logistics ecosystem.


Elevating artificial intelligence (AI)-based automation from a ‘nice to have’ to a ‘must have,’ revolutionizing your processes and maximizing supply chain efficiency.


Building and harnessing agile and scalable supply chains that will respond instantly to rapid changes in the business environment.


How do you shift from where you are to what you want to become? How do you fill the gap?

Based on those strategic imperatives the gap between where you are now and where you need to be to achieve transformational growth is daunting.


Growth Opportunities in Supply Chain and Logistics Services

Last Mile Optimization

  • Route Optimization
  • White Glove Services
  • Autonomous Delivery Vehicles
  • Secure Customer Authentication

Visibility and Traceability

  • Track and Trace solutions
  • Digital Twins
  • Blockchain
  • Advanced Analytics

Business Model Innovation

  • Reverse Logistics
  • Dark Warehouses
  • Cold Chain
  • Sustainability

Cloud and Edge Hybrid

  • Inventory Management Robots
  • Low latency/real-time decision making
  • More reliable quality control
  • More accurate traceability

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Recognizing Excellence and Leadership in Supply Chain & Logistics for 20 years

Our best practices analysis provides in-depth examination of successful strategies and tactics used by leading companies across all industries, and offers recommendations for implementation to drive performance and success

Kerry Logistics Network

2023 Asia-Pacific Logistics Company of the Year Award

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2022 North American Software License Management Market Leadership Award

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2022 Global Software License Management Market Leadership Award

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2021 European Maritime Logistics Entrepreneurial Company of the Year Award

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2021 European Maritime Logistics Entrepreneurial Company of the Year Award

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2020 Malaysia Express International Courier Services Customer Value Leadership Award

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Growth Council Think Tank Series

Growth Opportunities in Global Supply Chain & Logistics

Reverse logistics: how it paves the way for transformational growth

Growth Opportunities in Global Supply Chain & Logistics

How can the cold chain empower pharmaceuticals and accelerate clinical trials?

Technology Strategies in Global Supply Chain & Logistics

Supply chain logistics: technological innovations and new business models

Growth Opportunities in Global Supply Chain & Logistics

How does ESG compliance influence circular supply chains and why should I care?

Distribution Channel Optimisation in Global Supply Chain & Logistics

Autonomous vehicles: fleeting fad or growth opportunity for last-mile delivery?

Technology Strategies in Global Supply Chain & Logistics

How can AI automation solve supply-chain constraints for your business?

Growth Opportunities in Global Supply Chain & Logistics

Understanding how supply chain visibility empowers business resilience

Growth Opportunities in Global Supply Chain & Logistics

From chaos to compliance: How digital supply chains can streamline your labeling

Technology Strategies in Global Supply Chain & Logistics

Can the Cloud and the Edge engineer a more responsive supply chain for you?

Vertical Market Expansion in Global Supply Chain & Logistics

Will tech innovations revolutionize the F&B supply chain?


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Supply Chain and Logistics Services Experts

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Industry Leadership



TechnologyWhen the pandemic arrived, it posed a significant challenge to supply chains, threatening the lifeblood of our global economy. Despite the geopolitical chaos that unfolded, a diverse spectrum of companies, ranging from established industry stalwarts to disruptive technology entrants, came together in strategic partnerships. They were united by a shared objective: to fortify the bedrock of supply chains, indispensable not only for e-commerce but also for the uninterrupted flow of vital goods and healthcare essentials.

The result? As the pandemic’s impact eased, numerous innovative business models powered by technological disruptions were now viable. Businesses found themselves more resilient, with a multitude of growth opportunities awaiting those eager to seize them. However, as with any transformative change, new challenges and obstacles came to the fore: heightened competitive intensity, cautious regulatory adjustments, shifting customer preferences towards reverse logistics, and issues stemming from the surge in e-commerce and warehousing.

This is where we stand today — a landscape marked by caution and cohesion. To navigate it effectively, companies of all sizes need a resolute approach and a strong growth strategy. Those resistant to change may struggle in this evolving ecosystem, while proactive organizations hold the key to finding answers to crucial questions such as:

  • Is your team equipped to navigate the supply chain transformation, amidst its challenges?
  • Have your strategic leaders identified optimal technologies and megatrends to pursue?
  • Do you have a well-defined plan in place to bridge the growth gap, led by your executive team?
  • Are you willing to adapt to post-pandemic supply chains, leaving behind pre-pandemic trends?
  • Has your team already taken steps to integrate sustainability into your cost strategy?

In the face of this transformation, companies without a clear vision risk being overwhelmed, particularly given the fragile state of supply chains today. All the while, volumes in supply chains are expected to continue rising, adding considerable stress to the system. So, what’s the path forward?

One crucial next step that many industry leaders are embracing is amplifying visibility and traceability throughout the supply chain. This strategy helps tackle obstacles, eliminate bottlenecks, and efficiently monitor operations within the high-pressure logistics environment. Here are some key trends that have driven this strategic imperative:

Leveraging new technologies: Digital twins, blockchain, advanced analytics, and track-and-trace systems all share a common thread — they are digital innovations with the power to predict and mitigate issues, enhance security, boost efficiency, and build resilience. However, unlocking their full potential often hinges on the right technological partnerships. Are you securing these partnerships to your advantage, or are you falling behind those who are?

Embracing the circular supply chain: In today’s business landscape, circularMaritime Supply Chains supply chains are gaining traction. Instead of discarding materials after a single use, this model prioritizes reusing and recycling. However, circular supply chains require collaboration among diverse stakeholders, including suppliers, manufacturers, consumers, and recycling companies, all while maintaining cost efficiency. Is your partnership strategy robust enough to make the circular economy a reality?

With the transformation of supply chains now laid out, the message is abundantly clear: To thrive in this era, stakeholders must embrace forward-looking plans that harness technology, warehousing, and sustainability to their advantage. Unique selling propositions (USPs) and untapped avenues with vast potential, despite limited adoption, will be pivotal to success. Only an approach that evolves with the current environment and responds to sudden changes is likely to set an example for others to follow.

  • What steps is your team taking to implement best practices in supply chain and logistics?
  • Are you exploring long-term growth strategies, such as strategic alliances?

Frost & Sullivan boasts over six decades of expertise in aligning global mega trends, emerging technologies, and innovative business models to catalyze profound growth. We specialize in assisting companies in recognizing, assessing, and prioritizing tailored opportunities that empower them to not only survive but thrive in the face of change.

In the realm of supply chain and logistics, our extensive repository of growth opportunity analysis has consistently predicted advancements across diverse regions, unveiling a multitude of prospects and pathways where pioneering ventures have achieved unparalleled success.

Allow us to be your trusted guide on your transformation journey. We collaborate closely with a diverse ecosystem that encompasses supply chain and logistics services, e-commerce chains, and, in fact, any company that leverages a supply chain. We also work alongside forward-thinking collaborators who serve as exemplary leaders in their respective fields.

As we journey into the future, we will confront the pressing questions:

  • What initiatives are your company implementing to expand your reach?
  • How do you identify and evaluate potential growth opportunities?
  • How can you balance short-term growth objectives with long-term value creation?
  • How do you align your workforce to support and drive the company’s growth agenda?

This journey is fuelled by four powerful components, ensuring your success in navigating industry changes:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our think tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on the transformational growth strategies of the healthcare & life sciences industry.
  • Designate your company as a Company to Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Act now to thrive in the face of industry transformation!


The supply chain and logistics industry has undergone a transformative shift, sparked by the urgencyLogistics imposed by the pandemic. During this period, both established third-party (3P) logistics providers and new players confronted formidable challenges that threatened their existence. In response, they embraced technological disruptions — fortifying the supply ecosystem and enhancing product lifecycles across industries. This evolution has endowed today’s supply chains with resilience against geopolitical disruptions and the ever-shifting landscape of megatrends. Product cycles are now characterized by heightened transparency, reduced externalities, and widespread visibility and traceability at every juncture. These modern supply chains are even laying the foundation for reverse logistics, the most significant transformation since the dawn of commerce, allowing products and raw materials to be fully reused.

  • Has your intelligence department identified growth opportunities within this new supply chain landscape?
  • What growth gaps have your analysts tracked, and how are you working to bridge them?
  • Have your leaders charted a growth pipeline to propel you to the industry’s forefront?

Amid this revolution, numerous global growth opportunities have emerged. Consider digital twin technologies, which enable digitized product and system simulations, diminishing the reliance on prototypes and their human testing. Then there’s blockchain, offering a secure, decentralized platform for supply chain transactions and movement. Autonomous delivery vehicles, a prime illustration of industrial convergence, minimize human involvement in transportation whenever feasible. Meanwhile, the indispensable roles of artificial intelligence (AI) and machine learning (ML) in supply chain monitoring and automation cannot be overstated. Lastly, innovative business models centered around circular supply chains harmonize seamlessly with today’s evolving customer preferences.

  • Have you identified growth avenues that will help you thrive amid competitive intensity?
  • Has your intelligence team mapped the business model landscape with precision and accuracy?
  • Are you adapting to shifting customer preferences at a best practices level faster than your competitors?

To truly thrive in the supply chain and logistics space, key players are shifting their focus from identifying new opportunities to addressing constraints that hinder exponential growth. Many are not even aware of the growth gap, and those who are might not be asking the right questions for their analysts and business intelligence teams to formulate robust strategies.

Here are three key restraints that highlight the industry’s growth gap:

Grow Gap

Additional logistics cost: Implementing optimal and customer-friendly reverse logistics is crucial for companies aiming to meet ESG (Environmental, Social, and Governance) compliance requirements. However, this comes with an additional expense for collecting and processing used materials.

  • If you wish to venture into reverse logistics, what measures are your teams implementing to guarantee a profitable outcome?

Workforce technical skill gap: Many technological disruptions, such as digital twins and blockchain, require strategic and technological training and expertise.

  • Have you recruited the right individuals to drive the digital transformation of your supply chain?

High cost of developing and implementing digital supply chains: Technologies like Internet of Things (IoT), 5G, ML, and AI may be crucial for building robust and reliant digital supply chains. However, they aren’t as cost-effective as older and more accessible technologies.

  • Have you mitigated all strategic failures that may make technological disruptions a bane rather than a boon?

The concept of a growth pipeline embodies a systematic approach to achieving exponential growth. Companies define their desired outcomes, pose pertinent questions, identify promising growth opportunities, implement effective go-to-market strategies, and establish resilience in the face of competitive intensity. Without a well-structured growth pipeline, companies may excel in one area of growth while faltering in others. Achieving pronounced growth demands a fusion of unwavering commitment and visionary perspective, spanning from the minutiae to the most profound inquiries.

As you embark on delineating your growth pipeline, pivotal questions to consider include:

  • Have your advisors mapped each step of the growth pipeline with clear goals for each?
  • Is your business intelligence team equipped with the right go-to-market strategy for maximum impact?
  • Is your growth pipeline more robust than your competitors’?

In this dynamic industry, seizing growth opportunities and addressing challenges systematically will be key to staying ahead of the curve. Our transformation journey is fueled by four powerful components ensuring your success in navigating the ever-changing landscape of the supply chain and logistics industry:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our think tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on the transformational growth strategies of the healthcare & life sciences industry.
  • Designate your company as Companies2Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Act now to thrive in the face of industry transformation!


The supply chain and logistics transformation reveals an intricate ecosystem. It encompasses not only third-party logistics providers and last-mile delivery firms but also disruptive technologies that are reshaping the landscape – for instance, digital twins, artificial intelligence (AI)-based automation, and e-commerce fulfillment solutions. Moreover, government initiatives promoting sustainable logistics and research teams optimizing supply chain networks, are also playing a pivotal role.

In this expansive ecosystem, supply chains are more interconnected than ever. They are being bolstered by strategic partnerships and cross-industry collaborations, and guided by technological advancements that reduce reliance on human-driven processes in favor of automation and transparency. A burning question emerges here: Are you keeping pace with the evolving supply chain ecosystem, or are you falling back in the race to adapt to this transformation?


Those at the forefront of the industry, in addition to mapping their competitors and key stakeholders, are also tracking the dynamics between these stakeholders, and identifying challenges that can be turned into growth opportunities. To achieve this, companies are first building a robust research foundation.

  • How is your team proactively staying ahead in the realms of data analytics and competitive intelligence?
  • In what ways is your organization harnessing data-driven insights to shape research, technology, and intellectual property strategies?

AI-Powered Dynamic Routing: Embracing AI technology for logistics route planning and proactively anticipating transit obstacles to enhance efficiency. Are you consistently researching and experimenting with cutting-edge technologies to optimize your operations?Circular Supply Chain: Transitioning to a business model centered around product returns, raw material recycling, and collaboration with government agencies. Are your research teams tracking circular supply chain growth opportunities for you to leverage?

Decentralized Manufacturing: Harnessing a network of dispersed manufacturing facilities interconnected through technological support to foster collaboration with small production units, customers, and local vendors of raw materials. Are you identifying the right collaboration opportunities towards your sustained success?

Smart Decision-Making: Leveraging Edge computing technology and the support of IT players to fully optimize supply chains for efficiency. This accelerates data collection and enables swift action. Which technological partnerships are you leveraging towards your strategic success?

Omnichannel Integration: Implementing an omnichannel supply chain that harmonizes various operating and sales channels to meet customer demands for both online and offline/brick-and-mortar stores. What cross-functional collaborations are currently in place to leverage the expertise of different departments for technological innovation?


Partnerships and stakeholder collaboration have been instrumental in driving success within the supply chain and logistics industry, as evidenced by the opportunities highlighted earlier. However, the transformation of the supply chain is still in its infancy, and the roles of ecosystem participants have never been more critical.

  • Third-party supply chain providers and other core supply chain entities will embark on innovative endeavors, extensive research, and meticulous competitor analysis to unlock growth opportunities. How diligently is your organization exploring these growth prospects to secure your success?
  • Technology partners will harness artificial intelligence (AI), Edge computing, and machine learning to build supply chain resilience, all while seeking the right collaborations. Have you mapped out technology partners via your research team to prepare a roadmap for collaborative success?
  • Regulatory forces will continue to push sustainability across supply chain operations, all while loosening restrictions, and supporting reverse logistics. Is your research team monitoring the regulatory frameworks and intellectual property laws that could impact your strategic approach?
  • All e-commerce players will revise their supply chain strategies and adapt to sustainability-oriented customer preferences, all while striving for faster delivery and seamless returns. Are your teams formulating an e-commerce strategy that prioritizes sustainability and efficiency?
  • The role of supply chain analysts and researchers will expand exponentially, given the heightened competitive intensity and the influx of stakeholders in the post-pandemic world. Researchers will examine the world through various lenses and assessing multiple value chains. Is your research team fully equipped with the opportunity universe needed to navigate this ecosystem?

In this ever-evolving supply chain landscape, the ability to truly understand the ecosystem and collaborate effectively will separate the winners from the losers.

Join us, and together, let us embark on this transformational journey!
Welcome to a journey of exploration and collaboration. Let’s co-create strategies to transform the future of supply chain and logistics.

As we journey into the future, we will confront these pressing questions:

  • Are you actively evaluating, researching, and benchmarking disruptive megatrends and competitors that could impact your growth potential?
  • What partnerships are you considering to capitalize on the emerging growth opportunities?
  • What strategies do you have in place to identify and close the supply chain and logistics growth gap?

Our transformation journey is fuelled by four powerful components, ensuring your success in navigating the ever-changing landscape of healthcare industry:

  • Schedule a Growth Dialog with our team to dive deeper into transformational strategies and explore specific needs within your company.
  • Become a Frost Growth Expert in your area of specialization and share your expertise and passion with the community through our think tanks.
  • Join Frost & Sullivan’s Growth Council and gain access to think tanks focused on the transformational growth strategies of the supply chain and logistics industry.
  • Designate your company as a Companies2Action to increase exposure to investors, new M&A opportunities, and other growth prospects for your business.

Act now to thrive in the face of industry transformation!