The Frost & Sullivan Digital Transformation Blog

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Providers Delivering Exemplary CX Management Solutions in North and Latin America

This blog is based on two detailed analyses, Frost Radar™: Customer Experience Management Outsourcing in North America, 2025 and Frost Radar™: Customer Experience Management Services in Latin America, 2025 by Frost & Sullivan’s growth expert, Sebastian Menutti, from the Contact Centre Solutions team. Today’s customers demand seamless,...

Frost & Sullivan and Twimbit Announce Strategic Partnership to Accelerate Customer Experience (CX) Innovation with AI-Powered Insights

Singapore – 10 June 2025 - Frost & Sullivan, a global leader in transformational growth advisory and analytics, and Twimbit, a pioneering provider of AI-driven research and innovation frameworks, today announced a strategic partnership set to redefine how organizations access, interpret, and act on industry intelligence. This collaboration...

Pushing the Boundaries of AI with Autonomous Agents, MLOps, and Ethical Frameworks

Opportunities for Maximizing the AI Impact in EnterprisesAI is rapidly becoming more powerful with customized services built on foundational models that cater to specific industries. From manufacturing and healthcare, to banking, finance, and retail, AI solutions are getting smarter, minimizing the need for human intervention across workflows....

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Embracing Industrial AI and Open Automation for Growth

Industrial AI and open automation are no longer just enablers of efficiency; they are becoming the strategic backbone of the modern industrial revolution. From precision-driven manufacturing to autonomous supply chains, these technologies are actively reshaping...

Embracing Industrial AI and Open Automation for Growth

Industrial AI and open automation are no longer just enablers of efficiency; they are becoming the strategic backbone of the modern industrial revolution. From precision-driven manufacturing to autonomous supply chains, these technologies are actively reshaping...

Embracing Industrial AI and Open Automation for Growth

Industrial AI and open automation are no longer just enablers of efficiency; they are becoming the strategic backbone of the modern industrial revolution. From precision-driven manufacturing to autonomous supply chains, these technologies are actively reshaping...

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Innovative Wireless Strategies for High-performance Connectivity: 5G, Private Networks, Wireless WAN, Fixed Wireless, and Network Slicing

Wireless technologies are rapidly evolving to support a hyper-digital world that is increasingly reliant on ubiquitous connectivity. Transformative megatrends, breakthroughs in emerging tech, and new business models are all drivers of this change. Consequently,...

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Growth Opportunity Newsletter – March 2025 Edition

Identify the Top Growth Opportunities Impacting the Healthcare, Life Sciences, Energy, Environment, Information & Communications Technology, Mobility, Industrials, Chemicals, Materials, Nutrition, Aerospace, Defense, Security, and Technology Landscapes March 2025...

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Navigating Growth Challenges in Europe’s Evolving UCaaS Landscape: 8 Strategies for Providers to Refine Value Propositions

Europe’s Unified Communications-as-a-Service (UCaaS) landscape is being transformed by a combination of macroeconomic shifts, break-through technologies, high-impact megatrends, and evolving business models. Further, as organizations strive to balance hybrid work,...

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