Sprint Business Earns Frost & Sullivan’s New Product Innovation Award for Its MultiLine Mobile Business Solution

The MultiLine management portal enables enterprises to manage deployments for all business phone numbers and users in one simple Web-based location

SANTA CLARA, Calif. — August 13, 2018 — Based on its recent analysis of the North American mobile business solutions market, Frost & Sullivan recognizes Sprint Business with the 2018 North America New Product Innovation Award for its MultiLine solution. It is an all-in-one app for business use on a bring-your-own-device (BYOD) device, essentially creating two distinct lines on a single device—one for business and one for personal use. This mobile business solution balances the reporting, security, and accounting needs of businesses while retaining employees’ freedom of choice and personal privacy.

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“In an era when BYOD has emerged as the preferred option for employees, MultiLine is a convenient, secure, and economical solution for businesses seeking to dedicate and protect communications in the BYOD environment,” said Brent Iadarola, Vice President at Frost & Sullivan. “The app delivers enterprise-grade functionality and security on any iOS or Android smartphone, regardless of the employee’s service carrier.”

The MultiLine app offers a host of separate business-ready features such as a dialer, contact list, call logs, text messaging, voicemail, scheduler, auto-transfer, three-way conferencing, and a do-not-disturb setting. For enterprises, it presents add-ons like mobile recording (both voice and text), enterprise mobility management (EMM) integrations, and an administrative portal.

Because MultiLine protects company information and contacts on a separate number and location, it facilitates compliance with mobile device regulations. The app helps simplify enterprises’ communication strategy by reducing the hassle of parsing out and accounting for business and personal calls.

“MultiLine’s advanced management allows administrators to assign or reassign business line numbers, centralize control of information and add-ons, and integrate with EMM systems,” noted Iadarola. “Overall, Frost & Sullivan was highly impressed with MultiLine’s ability to balance the reporting, security, and accounting needs of businesses, while retaining employee freedom of choice and personal privacy.”

Each year, Frost & Sullivan presents this award to the company that develops an innovative element in a product by leveraging leading-edge technologies. The award recognizes the value-added features/benefits of the product and the increased return on investment it gives customers, which, in turn, raises customer acquisition and overall market penetration potential.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

About Sprint Business

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served 54.6 million connections as of June 30, 2018, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Today, Sprint’s legacy of innovation and service continues with an increased investment to dramatically improve coverage, reliability, and speed across its nationwide network and commitment to launching the first 5G mobile network in the U.S. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector, and the investment community. Contact us: Start the discussion.


Ana Arriaga
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E: ana.arriaga@frost.com

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