Delivering an Omnichannel Customer Experience is Pertinent to Revenue Growth in the Contact Center Market
Mobile, chat and social media customer interactions will increase at the expense of live-agent voice, finds Frost & Sullivan’s Digital Transformation team SANTA CLARA, Calif. – Apr. 5, 2017 – The rising relevance of the cloud in the current business environment is...Emergence of Advanced and Dynamic Cyber Threats Fuels Mass Adoption of Next Generation Firewalls
Integrated security offerings present strong opportunities for growth in the market, finds Frost & Sullivan’s Digital Transformation team SANTA CLARA, Calif. – Apr. 5, 2017 – Next generation firewalls (NGFW) offering advanced visibility within the layers of...Customer Contact Leader from Europe’s #1 Tourism Business to be Keynote Speaker at 11th Annual Customer Contact, Europe: A Frost & Sullivan Executive MindXchange
TUI UK&I Customer Contact Director, and E.ON Vice President of Global Customer Experience, will share powerful insights into the future of the industry LONDON — 5 April 2017 — Lisa Steele, Director of Customer Contact, TUI UK&I and Olivier Mourrieras, Vice...Sensor Technologies Attract Growth Opportunities in the Power Industry amid Increasing Relevance of IoT
Sensors enhance efficiency in power generation and smart grids through real-time monitoring of assets, finds Frost & Sullivan’s Measurement & Instrumentation team As countries turn to modernizing existing power generation plants, increasing reliance...La trasformazione digitale del settore automobilistico spianerà la strada a nuovi flussi di entrate
L’evento “Intelligent Mobility” di Frost & Sullivan presenterà le nuove opportunità di crescita: si stima che i servizi digitali in mobilità genereranno 3 trilioni di dollari entro il 2025 a livello globale MILANO – 5 aprile 2017 – Il rapido avanzamento della...Digitale Transformation in der Automobilindustrie erschließt neue Umsatzquellen
Frost & Sullivan Industrie-Event “Intelligent Mobility”diskutiert neue Wachstumschancen durch digitale Mobilitätsdienste, die bis 2025 weltweit zwei Billionen US-Dollar erwirtschaften werden Frankfurt am Main, 5. April 2017 – Die schnelle Digitalisierung verändert...Digital Transformation of the Automotive Industry Set to Pave Way for New Revenue Streams
Frost & Sullivan’s “Intelligent Mobility” event to discuss new growth opportunities as digital mobility services are expected to generate ~$2 trillion by 2025 globally London, UK – April 5, 2017 – The rapid pace of digitalisation is transforming the component...Omnichannel Customer Experience Drives Growth Opportunities in the Asia-Pacific Contact Center Application Market April 05, 2017 at 2:50 AM
Contact center solution vendors should push their services to gain market share, finds Frost & Sullivan’s Digital Transformation team Singapore – March 5, 2017 – The emergence of enhanced customer experience (CX), replacement of legacy systems, upgrade of existing...
