Best Practices Recognition - In The News

Cisco is leading the IoT revolution with its sophisticated cloud-driven automation, providing enterprises with the seamless management of billions of connected devices across industries, including manufacturing, mining, healthcare, automotive, and utilities.

Sanas’ Real-Time Accent Translation solution is applauded for transforming the contact center industry by reducing linguistic barriers and improving communication capabilities

Cellcard remains attractive to Cambodians as the company continues offering outstanding customer service backed by a fast, trusted, and reliable nationwide mobile network.

STT GDC Philippines’ forward-thinking strategy addresses customers’ immediate operational efficiency and scalability needs, preparing them for the digital ecosystem’s evolving challenges.

Singtel is a strong homegrown brand pushing the boundaries of network slicing and advanced connectivity solutions globally

1NCE delivers unrivaled, low-cost Internet of Things (IoT) connectivity and software solutions for more than 23,000 customers managing 30 million devices globally, leveraging an innovative flat-rate subscription model that simplifies operations for low-data IoT applications.

Alta has simplified the interfaces agents navigate and automated backend processes to improve the customer experience and boost agent retention and satisfaction.

Bosch Service Solutions (Bosch) stands out with its holistic approach to intelligent automation, focusing on solving complex challenges and delivering exceptional value across multiple industries.

MC Digital Realty leverages advanced technology and strategic investments to provide comprehensive colocation services in Japan’s data center market, addressing Japanese businesses’ needs for sustainability and AI workloads

Tech Mahindra’s Populii is recognized for transforming the crowdsourcing ecosystem by integrating artificial intelligence (AI) and a global community of gig workers to deliver scalable and flexible solutions across industries.

DATAMARK INSIDE empowers first responders to visualize buildings in 3D, pinpoint the floor levels of 911 callers, and improve situational awareness for more precise and efficient emergency response planning and management.

Chunghwa Telecom leverages its widest and fastest 5G mobile network to better assist customers with digital transformation and meet the demands of smart applications.

Teleperformance in India leverages the country’s vast talent pool to offer offshore solutions for global brands and is the designated Center of Excellence (CoE) for digital CX services, back-office, and transformation solutions.

VXI’s next-generation technologies augment contact center employee/agent capabilities, enabling them to assist customers effortlessly while ensuring increased productivity and performance.

HP’s HyperX brand leverages cutting-edge technology and community engagement to deliver superior comfort, sound quality, and long battery life in its gaming headsets, setting a new standard for global users.

AeC delivers top-notch customer experience (CX) services, enhances productivity, and fosters a customer-centric approach in the Brazilian industry by leveraging its highly advanced CX management (CXM) tools.