The Frost & Sullivan Digital Transformation Blog

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Competitive Benchmarking of Customer Experience (CX) Management Services: Leading Providers, New Opportunities, and Best Practices

This blog is based on the analysis titled, Frost Radar™: Customer Experience Management Services in Latin America, 2026 authored by Frost & Sullivan’s growth expert, Sebastian Menutti from the Contact Center Solutions/ CX team. Today, customer experience (CX) is no longer just a downstream function. It has moved to the center of boardroom...

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Next-gen Content Delivery Networks (CDNs) and Edge Services: 8 Ways for Providers to Improve Content Distribution, Security, and Digital Experiences

Content delivery networks (CDNs) and edge services are evolving to support the rising demand of digital content across industries. Traditionally, these were limited to boosting website performance and reducing latency by caching static content closer to end users. The...

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Reimagining Connectivity in the Age of Digital Infrastructure: An Interview with Keri Gilder, CEO at Colt Technology Services

In this discussion, Lynda Stadtmueller from Frost & Sullivan interviews Keri Gilder from Colt Technology Services, shedding light on the telecommunication industry's shift toward software-defined networking, ESG (Environmental, Social, and Governance) initiatives,...

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Growth Opportunity Newsletter – April 2025 Edition

Identify the Top Growth Opportunities Impacting the Healthcare, Life Sciences, Energy, Environment, Information & Communications Technology, Mobility, Industrials, Chemicals, Materials, Nutrition, Aerospace, Defense, Security, and Technology Landscapes Healthcare...

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Innovative Wireless Strategies for High-performance Connectivity: 5G, Private Networks, Wireless WAN, Fixed Wireless, and Network Slicing

Wireless technologies are rapidly evolving to support a hyper-digital world that is increasingly reliant on ubiquitous connectivity. Transformative megatrends, breakthroughs in emerging tech, and new business models are all drivers of this change. Consequently,...

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